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2017 Jaguar XF Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
04/23/18 NHTSA ID: 10134982
TSB ID: SSM73789

Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
04/23/18 NHTSA ID: 10134983
TSB ID: SSM73789 Attachm

Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
04/23/18 NHTSA ID: 10134984
TSB ID: SSM73789 Attachm

Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
04/23/18 NHTSA ID: 10134985
TSB ID: SSM73789 Attachm

Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
04/23/18 NHTSA ID: 10134986
TSB ID: SSM73789 Attachm

Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
04/02/18 NHTSA ID: 10131574
TSB ID: SSM73067

Issue: jlr is investigating 3.0l & 5.0l supercharger noise, post vin's on jtb00349v2 & jtb00356v2.
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04/02/18 NHTSA ID: 10131581
TSB ID: SSM72933

Issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. this issue is affecting x260, x760 and x761.
01/29/18 NHTSA ID: 10127575
TSB ID: SSM72865

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
01/29/18 NHTSA ID: 10127576
TSB ID: SSM72865 Attachm

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
01/29/18 NHTSA ID: 10127583
TSB ID: SSM73603

Issue: fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with diesel fuel.
01/29/18 NHTSA ID: 10127585
TSB ID: SSM73599

Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. this can lead to roadside assistance being necessary.
01/29/18 NHTSA ID: 10127586
TSB ID: JTB00556NAS1

The electric cooling fans may continue to operate, causing a noise from the engine compartment. the engine malfunction indicator lamp (mil) may also be illuminated with diagnostic trouble code (dtc) p0116-24 stored.
01/29/18 NHTSA ID: 10127610
TSB ID: SSM73542

Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
01/29/18 NHTSA ID: 10127611
TSB ID: SSM73201

Issue: customer may report mil (malfunction indicator light) and / or a restricted performance warning on their instrument display. dtc's may be flagged p0404-77/84, p042e-72 or p042f-73 applicable to 16my onwards for ingenium 2.0d & 3.0 td
01/22/18 NHTSA ID: 10127281
TSB ID: SSM72865

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
01/22/18 NHTSA ID: 10127282
TSB ID: SSM72865 Attachm

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
01/22/18 NHTSA ID: 10127289
TSB ID: SSM73603

Issue: fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with diesel fuel.
01/22/18 NHTSA ID: 10127291
TSB ID: SSM73599

Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. this can lead to roadside assistance being necessary.
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01/22/18 NHTSA ID: 10127293
TSB ID: JA17TE-09

Temporary suspension of 17c next generation infotainment (ngi) download
01/22/18 NHTSA ID: 10127296
TSB ID: SSM73542

Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
01/22/18 NHTSA ID: 10127298
TSB ID: SSM73473

Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle
01/22/18 NHTSA ID: 10127299
TSB ID: SSM73473 Attachm

Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle
11/16/17 NHTSA ID: 10124197
TSB ID: SSM58558

Issue: submitting a brake noise epqr
10/14/17 NHTSA ID: 10119545
TSB ID: H008NAS1

Situation: an issue has been identified on certain vehicles within the listed affected vehicle range may experience loss of power assist to the steering, most likely at low speed in parking-type maneuvers.
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10/14/17 NHTSA ID: 10119549
TSB ID: 6-359NAS

Description of issue: an issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range may experience loss of power assist to the steering, most likely at low speed in parking-type maneuvers.
10/14/17 NHTSA ID: 10119556
TSB ID: SSM72933

issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. this issue is affecting x260, x760 and x761.
10/04/17 NHTSA ID: 10118503
TSB ID: SSM73473

Issue: vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle.
09/26/17 NHTSA ID: 10118147
TSB ID: JTB00551NAS1

A rubbing noise from the engine compartment may be evident
09/26/17 NHTSA ID: 10118151
TSB ID: SSM73249

Coolant leaking from coolant resrvior cap
09/26/17 NHTSA ID: 10118160
TSB ID: SSM72933

issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. this issue is affecting x260, x760 and x761.
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08/10/17 NHTSA ID: 10110942
TSB ID: K410NAS2

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the evaporative emission canister hose may show signs of ozone cracking.
08/10/17 NHTSA ID: 10110943
TSB ID: JTB00423NAS2

Situation: a 'humming' noise may be evident from the engine when the engine is idling.
08/10/17 NHTSA ID: 10110956
TSB ID: SSM73094

Issue: excessive vibration of vehicle and exhaust system when stationary at idle and/or dtc p245b-84 (dtc will only be present on 2.0 diesel engines).
08/10/17 NHTSA ID: 10110961
TSB ID: 6-329NAS2

Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the evaporative emission canister hose may show signs of ozone cracking.
08/10/17 NHTSA ID: 10110963
TSB ID: K410NAS1

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the evaporative emission canister hose may show signs of ozone cracking.
08/10/17 NHTSA ID: 10110969
TSB ID: SSM73035

Issue: warranty claims are being submitted for abs modulator replacement, when the dtc present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement.
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08/10/17 NHTSA ID: 10110971
TSB ID: JTB00518NAS2

Situation: an engine coolant leak may be evident from the engine coolant expansion tank filler neck. this may be accompanied by steam from under the hood and/or an engine overheat message displayed on the instrument cluster.
08/10/17 NHTSA ID: 10110972
TSB ID: SSM72758

Issue: excessive vibration of vehicle and exhaust system when stationary at idle.
08/10/17 NHTSA ID: 10110974
TSB ID: K445NAS1

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually lead to engine overhea
08/10/17 NHTSA ID: 10110983
TSB ID: 6-334NAS

Description of issue: a potential issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually le
04/19/17 NHTSA ID: 10097594
TSB ID: SSM72833

Issue: the ignition lights do not illuminate and the engine will not crank. there is no issue with the locking and unlocking the vehicle.
03/16/17 NHTSA ID: 10095283
TSB ID: SSM72933

Issue: a customer may report a creak / groan noise coming from the lower steering column area.
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03/16/17 NHTSA ID: 10095351
TSB ID: SSM73028

Issue: the customer may report a noise from the engine bay. this maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. investigation finds a concern with the primary idler pulley assembly wh
03/15/17 NHTSA ID: 10095063
TSB ID: JTB00515NAS1

Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p025c-11 stored in the powertrain control module (pcm).
03/15/17 NHTSA ID: 10095142
TSB ID: JTB00518NAS1

Situation: an engine coolant leak may be evident from the engine coolant expansion tank filler neck. this may be accompanied by steam from under the hood and/or an engine overheat message displayed on the instrument cluster.
03/13/17 NHTSA ID: 10094841
TSB ID: K402NAS1

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a vibration/knocking noise from the rear of the vehicle.
03/13/17 NHTSA ID: 10094783
TSB ID: SSM72936

Issue: a customer may express a concern that the check engine light is illuminated (mil) with dtc p034191 is stored in the powertrain control module (pcm) on ingenium 2.0 diesel (aj200d) engines only.
03/09/17 NHTSA ID: 10094516
TSB ID: SSM72885

Issue: mil illuminated and with dtc p025c-11 for fuel pump module "a" control circuit low - circuit short to ground
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02/27/17 NHTSA ID: 10093102
TSB ID: JTB00493NAS2

Situation: a 'howl' noise may be evident from the vehicle at low-speed overrun (between 1,800-1,100 rpm).
04/02/18 Transmission and Drivetrain NHTSA ID: 10131579
TSB ID: SSM73384

Issue: rear differential oil leak evident from the pinion seal.
01/22/18 Transmission and Drivetrain NHTSA ID: 10127287
TSB ID: SSM73671

A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
10/21/17 Transmission and Drivetrain NHTSA ID: 10120498
TSB ID: JTB00579NAS1

Situation: one or more of the following may be evident: ? '2 wheel drive only traction reduced' message is displayed on the instrument cluster. ? the malfunction indicator lamp (mil) is illuminated on the instrument cluster. during diagnos
04/05/17 Transmission and Drivetrain NHTSA ID: 10096912
TSB ID: JTB00417NAS3

Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service.
04/05/17 Transmission and Drivetrain NHTSA ID: 10096923
TSB ID: JTB00493NAS1

Situation: a 'howl' noise may be evident from the vehicle at lowspeed overrun (between 1,800-1,100 rpm).
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03/15/17 Transmission and Drivetrain NHTSA ID: 10095150
TSB ID: SSM72828

Issue: content: this ssm applies to rotary transmission control switch module (tcs) / gear shift module (gsm) in the above applicable model years vehicles. rotary gear shift module selector operation is unavailable following a low voltage e
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131577
TSB ID: SSM73410

issue: a technician may want to run the ?powertrain ? transmission module adaption clear? routine, for any vehicle with an 8hp transmission, and will not be able to find the routine within sdd.
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127572
TSB ID: SSM73588

Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127573
TSB ID: SSM73588 Attachm

Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127574
TSB ID: SSM73588 Attachm

Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127582
TSB ID: SSM73671 Attachm

A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
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01/29/18 Electrical and Air Conditioning NHTSA ID: 10127587
TSB ID: JA17TE-09

Temporary suspension of 17c next generation infotainment (ngi) download
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127608
TSB ID: SSM73700

Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
01/22/18 Electrical and Air Conditioning NHTSA ID: 10127278
TSB ID: SSM73588

Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
01/22/18 Electrical and Air Conditioning NHTSA ID: 10127279
TSB ID: SSM73588 Attachm

Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
01/22/18 Electrical and Air Conditioning NHTSA ID: 10127280
TSB ID: SSM73588 Attachm

Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
01/22/18 Electrical and Air Conditioning NHTSA ID: 10127294
TSB ID: SSM73700

Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
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01/22/18 Electrical and Air Conditioning NHTSA ID: 10127297
TSB ID: SSM73201

Issue: customer may report mil (malfunction indicator light) and / or a restricted performance warning on their instrument display. dtc's may be flagged p0404-77/84, p042e-72 or p042f-73 applicable to 16my onwards for ingenium 2.0d & 3.0 td
01/16/18 Electrical and Air Conditioning NHTSA ID: 10127108
TSB ID: SSM73633

Issue: when crossing into a different country in control secure may incorrectly determine that the vehicle has been stolen. this will result in the telematics service provider (tsp) contacting the customer to confirm if theft has occurred
01/16/18 Electrical and Air Conditioning NHTSA ID: 10127111
TSB ID: JTB00492NAS3

The auto stop/start system may be inoperative.
12/14/17 Electrical and Air Conditioning NHTSA ID: 10125483
TSB ID: SSM73588

Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
12/14/17 Electrical and Air Conditioning NHTSA ID: 10125484
TSB ID: SSM73588 Attachm

Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
12/14/17 Electrical and Air Conditioning NHTSA ID: 10125485
TSB ID: SSM73588 Attachm

Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
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12/14/17 Electrical and Air Conditioning NHTSA ID: 10125489
TSB ID: JTB00593NAS2

In response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? introduction of text message
12/14/17 Electrical and Air Conditioning NHTSA ID: 10125490
TSB ID: JTB00547NAS2

The anti-lock brake system (abs) warning light may be illuminated in the instrument cluster. upon further inspection, diagnostic trouble code (dtc) c0031-2f, c0031-29, c0031-31, c0031-62, c0034-2f, c0034-29, c0034-41, and/or c0034-62 may be
11/16/17 Electrical and Air Conditioning NHTSA ID: 10124198
TSB ID: JTB00552NAS4

Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwa
11/16/17 Electrical and Air Conditioning NHTSA ID: 10124200
TSB ID: SSM73588

Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
11/16/17 Electrical and Air Conditioning NHTSA ID: 10124201
TSB ID: 6-341NAS2

Description of issue:an issue has been identified on a limited number of vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an e
11/16/17 Electrical and Air Conditioning NHTSA ID: 10124202
TSB ID: K444NAS3

Situation: an issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an end of line test and ve
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11/13/17 Electrical and Air Conditioning NHTSA ID: 10123469
TSB ID: JTB00595NAS1

Situation: the windshield finisher may be loose and/or wind noise may be evident from the a-pillar area.
11/13/17 Electrical and Air Conditioning NHTSA ID: 10123473
TSB ID: JTB00593NAS1

Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions:? introduction of text
10/21/17 Electrical and Air Conditioning NHTSA ID: 10120497
TSB ID: JTB00575NAS1

Situation: on vehicles fitted with the incontrol? touch? information and entertainment system, the system may intermittently and without user input 'reset' -- the touchsceen will become blank and then display the jaguar logo.
10/21/17 Electrical and Air Conditioning NHTSA ID: 10120500
TSB ID: SSM73543

Issue: the solid state drive (ssd) within the infotainment master controller (imc) fails on vehicles fitted with incontrol touch pro audio systems which causes navigation, speech and media library to be unavailable to the customer with the
10/14/17 Electrical and Air Conditioning NHTSA ID: 10119548
TSB ID: 6-339NAS

Description of issue: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this sof
10/14/17 Electrical and Air Conditioning NHTSA ID: 10119551
TSB ID: 6-349NAS

Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have a cable assembly for the usb network between the usb hub and the digital disc player that does not ma
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10/14/17 Electrical and Air Conditioning NHTSA ID: 10119560
TSB ID: SSM73298

Issue: technician may report one of the following conditions during or post pdi: dtc u2109-09 (back up battery component failures) during pdi it may not be possible to activate telematics services vehicle message centre may display "sos lim
10/14/17 Electrical and Air Conditioning NHTSA ID: 10119565
TSB ID: JTB00552NAS3

Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwa
10/14/17 Electrical and Air Conditioning NHTSA ID: 10119566
TSB ID: JTB00572NAS1

Situation: the engine malfunction indicator lamp (mil) may be illuminated and the message 'restricted performance' may be displayed on the instrument cluster (ic). upon further diagnosis, diagnostic trouble code (dtc) p062f is stored in the
10/14/17 Electrical and Air Conditioning NHTSA ID: 10119567
TSB ID: JTB00578NAS1

Situation: the keyless entry system lock function may not operate or operates intermittently.
10/14/17 Electrical and Air Conditioning NHTSA ID: 10119569
TSB ID: SSM73095

Issue: ingenium i4 2.0l diesel vehicles which are logging p026a-77 - charge air cooler efficiency below threshold and p023b-11 - charge air cooler coolant pump control circuit low - circuit short to ground within the powertrain control modu
10/04/17 Electrical and Air Conditioning NHTSA ID: 10118499
TSB ID: SSM73139

Issue: users might be experiencing an issue where the navigation guidance may not work. when navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.
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10/04/17 Electrical and Air Conditioning NHTSA ID: 10118500
TSB ID: K437NAS5

Situation: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this software upgra
10/04/17 Electrical and Air Conditioning NHTSA ID: 10118505
TSB ID: K455NAS3

Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which may have a cable assembly for the usb network between the usb hub and the digital disc player that does not match the specification r
09/26/17 Electrical and Air Conditioning NHTSA ID: 10118142
TSB ID: 6-349NAS

Description of issue an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have a cable assembly for the usb network between the usb hub and the digital disc player that does not
09/26/17 Electrical and Air Conditioning NHTSA ID: 10118152
TSB ID: SSM73285

Heads up display does not display cruise control value below 20mph or 20kph
09/26/17 Electrical and Air Conditioning NHTSA ID: 10118154
TSB ID: JTB00557NAS1

Adaptive dynamics fault message displayed in instrument cluster
09/26/17 Electrical and Air Conditioning NHTSA ID: 10118161
TSB ID: SSM72354

issue: instrument cluster displays aeb initializing message (image processing module a (ipma) - dtc c1001-49 flagged).
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09/26/17 Electrical and Air Conditioning NHTSA ID: 10118164
TSB ID: SSM73310

Issue: sim card does not latch in sim slot or cannot be read.
08/10/17 Electrical and Air Conditioning NHTSA ID: 10110944
TSB ID: JTB00512NAS2

Situation: the clock display on the touch screen and the instrument cluster appears to 'lose' approximately 2-3 minutes per month and requires a reset on a regular basis.
08/10/17 Electrical and Air Conditioning NHTSA ID: 10110947
TSB ID: K437NAS2

Situation: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this software upgra
08/10/17 Electrical and Air Conditioning NHTSA ID: 10110954
TSB ID: SSM73074

Issue: when the vehicle is received it is found that the transit bag is 1) ripped and the sd card is missing. 2) the sd card is for the incorrect region. 3) the sd card is missing but the transit bag is intact.
08/10/17 Electrical and Air Conditioning NHTSA ID: 10110955
TSB ID: K444NAS1

Situation: an issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an end of line test and ve
08/10/17 Electrical and Air Conditioning NHTSA ID: 10110957
TSB ID: 6-341NAS

Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an
NHTSA's feed only includes summaries. For the full text of TSBs:

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08/10/17 Electrical and Air Conditioning NHTSA ID: 10110958
TSB ID: 6-339NAS2

Description of issue: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this sof
08/10/17 Electrical and Air Conditioning NHTSA ID: 10110967
TSB ID: JTB00516NAS1

Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p0341-91 stored in the powertrain control module (pcm).
08/10/17 Electrical and Air Conditioning NHTSA ID: 10110975
TSB ID: SSM72557

When fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate with th
08/10/17 Electrical and Air Conditioning NHTSA ID: 10110977
TSB ID: K426NAS2

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the gateway module (gwm) stays awake and keeps the controller area network (can) awake. this constant current drain of 3
08/10/17 Electrical and Air Conditioning NHTSA ID: 10110979
TSB ID: SSM73074

Issue: when the vehicle is received it is found that the transit bag is 1) ripped and the sd card is missing. 2) the sd card is for the incorrect region. 3) the sd card is missing but the transit bag is intact.
08/10/17 Electrical and Air Conditioning NHTSA ID: 10110985
TSB ID: JA16GI-17

Please be advised that service action k426, gateway module (gwm) stay awake - battery drain, has been reinstated with immediate effect.
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04/19/17 Electrical and Air Conditioning NHTSA ID: 10097604
TSB ID: K392NAS1

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may require an update to the incontrol? touch pro? system to address the following intermittent issues: ? system 'freezes
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097589
TSB ID: SSM72811

Issue: the touch screen is inoperative with a pop-up message ?input the pin code?. it will also not be possible to open the luggage/tailgate and the glove box.
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097590
TSB ID: SSM72821

Issue: retailers have reported difficulties when activating the secure digital (sd) memory card for incontrol touch. during the pre-delivery inspection (pdi) process for vehicles fitted with incontrol touch, multiple concerns have been iden
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097591
TSB ID: SSM72823

Issue: customer may experience more than one of the following issue in the operation of their cd: cd won?t eject, incorrect order of ripped cd tracks, intermittent ripping issues, track skipping, no disk shown while attempting to eject, can
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097593
TSB ID: SSM72828

Issue: rotary gear shift module selector operation is unavailable following a low voltage event -accompanied by dtc p085d-97. as a consequence the rotary knob will not rise and so normal operation is prevented.
04/05/17 Electrical and Air Conditioning NHTSA ID: 10096924
TSB ID: SSM72293

Issue: customers or technicians may report that the hvac cabin temperature control does not function correctly and is stuck at 22 degrees centigrade or 72 degrees fahrenheit. customer or technician may also see the message ?a/c system in hi
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03/30/17 Electrical and Air Conditioning NHTSA ID: 10096648
TSB ID: 6-307NAS

Issue: a potential issue has been identified on a limited number of vehicles listed within the affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card i
03/16/17 Electrical and Air Conditioning NHTSA ID: 10095323
TSB ID: JTB00510NAS2

Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade. some customers may have experienced infotainment poor performance/reliability and this s
03/16/17 Electrical and Air Conditioning NHTSA ID: 10095285
TSB ID: SSM73019

Issue: the image processing module a (ipma module, forward looking camera) is being changed unnecessarily and to aid in correctly diagnosing customer issues related to the lane keep assist(lka) and lane departure warning(ldw) features. the
03/16/17 Electrical and Air Conditioning NHTSA ID: 10095301
TSB ID: SSM73025

Issue: customer complaint of 1.no gps signal. 2.no update on current vehicle position on the display. 3.no update to the time displayed. 4.china only might state that the gps page says the gps signal is invalid.
03/15/17 Electrical and Air Conditioning NHTSA ID: 10095103
TSB ID: SSM72960

Issue: tunescan does not operate, scrolling window animation is constantly running.
03/15/17 Electrical and Air Conditioning NHTSA ID: 10095236
TSB ID: SSM72878

Issue: after completing any modification to the car configuration file (ccf) on the vehicles mentioned in this ssm either of the two issues below can occur: the diagnostic trouble codes (dtcs) u2300-62 or u2300-54 is stored in the body cont
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03/15/17 Electrical and Air Conditioning NHTSA ID: 10095157
TSB ID: SSM72828

Issue: content: this ssm applies to rotary transmission control switch module (tcs) / gear shift module (gsm) in the above applicable model years vehicles. rotary gear shift module selector operation is unavailable following a low voltage e
03/13/17 Electrical and Air Conditioning NHTSA ID: 10094681
TSB ID: JTB00514NAS1

Situation: the compact disc (cd) player will not eject the cd or intermittently skips tracks, cycles quickly through tracks, and 'locks up.' on screen commands and eject cd may also fail to operate. an ignition cycle usually temporarily res
03/13/17 Electrical and Air Conditioning NHTSA ID: 10094779
TSB ID: SSM72921

Issue: a customer may express a concern that the malfunction indicator lamp (mil) is illuminated with diagnostic trouble code (dtc) p025c11 set within the pcm.
03/13/17 Electrical and Air Conditioning NHTSA ID: 10094792
TSB ID: SSM72906

Issue: when running either; ?configure new module -?incontrol touch pro: infotainment master controller? or, ??incontrol touch pro - vehicle shared secret?. a message may be displayed on symptom driven diagsnotics (sdd) stating, ?an error o
03/10/17 Electrical and Air Conditioning NHTSA ID: 10094644
TSB ID: K392NAS3

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may require an update to the incontrol? touch pro? system to address the following intermittent issues: ? system 'freezes
03/10/17 Electrical and Air Conditioning NHTSA ID: 10094566
TSB ID: SSM72910

Issue: diagnostic trouble code (dtc) u001187 ?medium speed can communication bus performance ? missing message? may be noted in the auxiliary control module (aucm) during a symptom driven diagnostics (sdd) fault code read.
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03/10/17 Electrical and Air Conditioning NHTSA ID: 10094574
TSB ID: SSM72913

Issue: vehicles fitted with incontrol touch. touchscreen goes into re-cycle mode (re-boots) when the ignition is switched to on.
03/10/17 Electrical and Air Conditioning NHTSA ID: 10094579
TSB ID: SSM72913

Issue: vehicles fitted with incontrol touch. touchscreen goes into re-cycle mode (re-boots) when the ignition is switched to on.
03/09/17 Electrical and Air Conditioning NHTSA ID: 10094451
TSB ID: JTB00510NAS1

Situation: one or more of the following incontrol? touch pro? features may not function as expected: ? cd player performance;? unable to use the hard key to go to previous track; must use the soft key or steering wheel button to complete th
03/09/17 Electrical and Air Conditioning NHTSA ID: 10094456
TSB ID: K392NAS2

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may require an update to the incontrol? touch pro? system to address the following intermittent issues:? system 'freezes'
03/09/17 Electrical and Air Conditioning NHTSA ID: 10094539
TSB ID: SSM72906

Issue: when running either; ?configure new module -?incontrol touch pro: infotainment master controller? or, ??incontrol touch pro - vehicle shared secret?. a message may be displayed on symptom driven diagsnotics (sdd) stating, ?an error o
03/09/17 Electrical and Air Conditioning NHTSA ID: 10094466
TSB ID: K414NAS1

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card integ
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03/09/17 Electrical and Air Conditioning NHTSA ID: 10094478
TSB ID: SSM72655

Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) ther
03/09/17 Electrical and Air Conditioning NHTSA ID: 10094508
TSB ID: SSM72878

Issue: after completing any modification to the car configuration file (ccf) on the vehicles mentioned in this ssm either of the two issues below can occur: the diagnostic trouble codes (dtcs) u2300-62 or u2300-54 is stored in the body cont
02/27/17 Electrical and Air Conditioning NHTSA ID: 10093082
TSB ID: JTB00380NAS3

Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
09/02/16 Electrical and Air Conditioning NHTSA ID: 10079244
TSB ID: JTB-00311-NAS-1

Situation: an odor may be present when the climate control system is switched 'on'. cause: this may be caused by mold spore accumulation / build-up in the evaporator core.
04/23/18 Other NHTSA ID: 10134966
TSB ID: JTB00528NAS3

A 'click' / 'creak' noise may be evident from the top of the a-pillar area or the front of the roof opening panel.
04/23/18 Other NHTSA ID: 10134968
TSB ID: SFCC_08MAR18

Jaguar land rover shop foreman conference call
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04/23/18 Other NHTSA ID: 10134970
TSB ID: SFCC_08MAR18_05

Tcu water ingress
04/02/18 Other NHTSA ID: 10131575
TSB ID: SSM73381

Issue: body panel(s)unibody
04/02/18 Other NHTSA ID: 10131576
TSB ID: SSM72498

Issue: wheel stud failures (fractures).
01/29/18 Other NHTSA ID: 10127619
TSB ID: SFCC_14DEC17

Presentation from dealer shop foreman conference call
01/29/18 Other NHTSA ID: 10127581
TSB ID: SSM73671

A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
01/29/18 Other NHTSA ID: 10127609
TSB ID: SSM73511

Issue: jaguar headlining cleaning products
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01/29/18 Other NHTSA ID: 10127612
TSB ID: SSM73473

Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle
01/29/18 Other NHTSA ID: 10127613
TSB ID: SSM73473 Attachm

Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle
01/22/18 Other NHTSA ID: 10127295
TSB ID: SSM73511

Issue: jaguar headlining cleaning products
01/16/18 Other NHTSA ID: 10127109
TSB ID: SSM73636

Issue: there is a possibility that some xf vehicles within the vin range above - ordered with 'black pack' option - have the front bumper trims and other features incorrectly built against the ordered specification.
01/16/18 Other NHTSA ID: 10127103
TSB ID: JTB00590NAS1

A rattle noise from underneath the vehicle may be evident.
11/13/17 Other NHTSA ID: 10123466
TSB ID: JTB00571NAS1

Situation: a creak noise may be evident from the a-pillar and/or b-pillar area when opening a front or rear door.
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11/13/17 Other NHTSA ID: 10123468
TSB ID: JTB00591NAS1

Situation: the front seat backrest cover and/or seat cushion cover may exhibit premature cosmetic wear. this affects only vehicles with light oyster color seat trim.
11/13/17 Other NHTSA ID: 10123472
TSB ID: JTB00592NAS1

Situation: the lighting control switch and/or the wiper control switch may not operate or operates intermittently.
10/21/17 Other NHTSA ID: 10120493
TSB ID: SSM73473

Issue: vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle.
10/21/17 Other NHTSA ID: 10120495
TSB ID: JTB00573NAS1

Situation: when installing the removable rear quarter window to the vehicle, it may be difficult to operate the locking lever.
10/14/17 Other NHTSA ID: 10119564
TSB ID: JTB00528NAS2

Situation: a 'click' / 'creak' noise may be evident from the top of the a-pillar area or the front of the roof opening panel.
10/14/17 Other NHTSA ID: 10119570
TSB ID: SSM73554

Issue: park distance control (pdc) audio tones inconsistent with visual display.
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10/04/17 Other NHTSA ID: 10118501
TSB ID: SSM72926

Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing.
10/04/17 Other NHTSA ID: 10118502
TSB ID: JTB00553NAS1

Situation: the roof blind may not open correctly. upon diagnosis, diagnostic trouble code (dtc) b13cb-87 may be stored.
09/26/17 Other NHTSA ID: 10118148
TSB ID: K444NAS2

Tcu security key was not subject to end of line test and verification
09/26/17 Other NHTSA ID: 10118150
TSB ID: K455NAS1

Usb network between usb hub and digital disc player does not match specification
09/26/17 Other NHTSA ID: 10118153
TSB ID: SSM73298

Tcu fails activation and dtc u2109 flagged
09/26/17 Other NHTSA ID: 10118155
TSB ID: SSM73201

Dtcs may be flagged p0404-77/84, p042e-72 or p042f-73
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09/26/17 Other NHTSA ID: 10118159
TSB ID: SSM73304

Issue: customers may report the engine management light (mil) is illuminated with the possibility of a ?traction reduced - 2 wheel drive only? warning message displayed within the instrument cluster message centre and dtc?s p1888-18, p188
08/10/17 Other NHTSA ID: 10110968
TSB ID: JTB00528NAS1

Situation: a 'click' / 'creak' noise may be evident from the top of the 'a' pillar area or the front of the roof opening panel.
04/19/17 Other NHTSA ID: 10097582
TSB ID: K386NAS1

Situation: an issue has been identified on a limited number of vehicles listed within the affected vehicle range where the overhead sunglass holder appears to be distorted and will not latch correctly in certain conditions.
04/05/17 Other NHTSA ID: 10096920
TSB ID: JTB00492NAS1

Situation: the auto stop/start system may be inoperative.
03/16/17 Other NHTSA ID: 10095310
TSB ID: K396NAS1

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where it has been reported that under specific driving conditions, the driver may inadvertently press the accelerator and brake
03/16/17 Other NHTSA ID: 10095402
TSB ID: SSM72557

Issue: when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate
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03/16/17 Other NHTSA ID: 10095281
TSB ID: K441NAS1

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the all surface progress control feature does not operate as expected (feature selected from standstill but vehicle does
03/16/17 Other NHTSA ID: 10095282
TSB ID: K438NAS1

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where incontrol? touch phase 3 software is to be introduced to correct a number of issues, including: ? sd card corruption;
03/15/17 Other NHTSA ID: 10095196
TSB ID: JTB00477NAS2

Situation: a rattle noise from the front of the vehicle may be evident when driving over rough roads (cobblestone, damaged roads, etc.) when traveling at low to moderate speed (10-25mph / 16-40km/h).
03/15/17 Other NHTSA ID: 10095062
TSB ID: JTB00505NAS2

Situation: the roof opening panel may not close correctly. note: the roof opening panel may also be referred to as panoramic roof opening panel.
03/15/17 Other NHTSA ID: 10095064
TSB ID: SSM72926

Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing.
03/15/17 Other NHTSA ID: 10095081
TSB ID: K432 UPS7116-2BN

situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the chassis mount vacuum pipe assembly has been identified as having the potential to move downwards along its securing
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03/15/17 Other NHTSA ID: 10095086
TSB ID: JTB00522NAS1

Situation: only on vehicles with manual luggage compartment lids, the luggage compartment lid may foul the rear bumper when closing, resulting in paint damage to the bumper.
03/15/17 Other NHTSA ID: 10095104
TSB ID: SSM72971

Issue: customers may experience incontrol touch pro not displaying audio track artwork on the touch screen (ts) when using a universal serial bus (usb) flash drive, compact disc (cd), external media storage device or infotainment master con
03/15/17 Other NHTSA ID: 10095121
TSB ID: K434NAS1

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a malfunction indicator lamp (mil) being illuminated. diagnosis may identify p025c-11 diagnostic trouble c
03/15/17 Other NHTSA ID: 10095202
TSB ID: JTB00523NAS1

Situation: the luggage compartment lid latch cover may become detached.
03/15/17 Other NHTSA ID: 10095217
TSB ID: K434NAS2

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a malfunction indicator lamp (mil) being illuminated. diagnosis may identify p025c-11 diagnostic trouble c
03/15/17 Other NHTSA ID: 10095222
TSB ID: K434NAS3

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a malfunction indicator lamp (mil) being illuminated. diagnosis may identify p025c-11 diagnostic trouble c
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03/15/17 Other NHTSA ID: 10095229
TSB ID: K432 UPS7116-3BN

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the chassis mount vacuum pipe assembly has been identified as having the potential to move downwards along its securing p
03/15/17 Other NHTSA ID: 10095238
TSB ID: SSM72986

Issue: a customer may present a vehicle with water trapped / sound in its rear door.
03/13/17 Other NHTSA ID: 10094682
TSB ID: SSM72516

Issue: x260 boot spring detaching from body in white bracket and / or spigot bracket.
03/13/17 Other NHTSA ID: 10094741
TSB ID: K423NAS1

System freezes and restarts; loss of favorites, navigation destination must be entered more than once and or mobile phone must be paired more than once.
03/13/17 Other NHTSA ID: 10094761
TSB ID: K424NAS1

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and could experience a non-start condition only when both smart keys are in
03/10/17 Other NHTSA ID: 10094594
TSB ID: JTB00380NAS4

Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
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03/09/17 Other NHTSA ID: 10094445
TSB ID: JTB00510NAS1

Situation: one or more of the following incontrol? touch pro? features may not function as expected: ? cd player performance;? unable to use the hard key to go to previous track; must use the soft key or steering wheel button to complete th
03/09/17 Other NHTSA ID: 10094496
TSB ID: SSM72858

Issue: usa port of entries have seen a recent spike in x260 rear plate plinths losing adhesion, and falling off the vehicle.

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Jaguar XF TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.