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2010 Jaguar XJ Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
01/29/18 NHTSA ID: 10127575
TSB ID: SSM72865

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
01/29/18 NHTSA ID: 10127576
TSB ID: SSM72865 Attachm

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
01/29/18 NHTSA ID: 10127578
TSB ID: SSM73660

Issue: jaguar xj customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. upon inspection, technicians have identi
01/29/18 NHTSA ID: 10127618
TSB ID: JTB00349NAS2

A clatter/knock/rattle noise may be heard from the engine.
01/22/18 NHTSA ID: 10127281
TSB ID: SSM72865

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
01/22/18 NHTSA ID: 10127282
TSB ID: SSM72865 Attachm

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
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01/22/18 NHTSA ID: 10127284
TSB ID: SSM73660

Issue: jaguar xj customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. upon inspection, technicians have identi
01/22/18 NHTSA ID: 10127293
TSB ID: JA17TE-09

Temporary suspension of 17c next generation infotainment (ngi) download
01/22/18 NHTSA ID: 10127304
TSB ID: JTB00349NAS2

A clatter/knock/rattle noise may be heard from the engine.
11/16/17 NHTSA ID: 10124197
TSB ID: SSM58558

Issue: submitting a brake noise epqr
08/10/17 NHTSA ID: 10110943
TSB ID: JTB00423NAS2

Situation: a 'humming' noise may be evident from the engine when the engine is idling.
04/07/17 NHTSA ID: 10097045
TSB ID: SSM45614

Re-issued dec 2015 issue: engineering is investigating reports of xj (x351) ride height sensors not operating correctly. cause: the air suspension and active dynamics modules include checks of the height sensors during vehicle usage.
04/07/17 NHTSA ID: 10097047
TSB ID: SSM71966

Issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation
04/06/17 NHTSA ID: 10096993
TSB ID: SSM72617

Coolant expansion tank pressure caps leaking
04/06/17 NHTSA ID: 10097003
TSB ID: SSM72668

Excessive corrosion on vehicle brake disc friction faces which could result in brake noise and/or judder
04/05/17 NHTSA ID: 10096901
TSB ID: JTB00267NAS2

Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. this may be felt through the steering wheel and/or through the seats/vehicle body. it may, or may not, occur during braking
04/04/17 NHTSA ID: 10096844
TSB ID: JTB00357NAS1

Situation: one or more fo the following issues may be evident when using the smart key: ? engine fails to crank; ? 'smart key not found' message displayed in the instrument cluster; ? vehicle may not unlock / lock when using passive ent
03/31/17 NHTSA ID: 10096759
TSB ID: JTB00436NAS2

Situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find one or more of the following diagnostic trouble c odes (dtc ) stored in the engine control module (ec m): p043e-00, p0442-
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03/30/17 NHTSA ID: 10096676
TSB ID: JTB00436NAS1

Situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find one or more of the following diagnostic trouble codes (dtc) stored in the engine control module (ecm): p043e-00, p0442-00,
03/29/17 NHTSA ID: 10096579
TSB ID: JTB00278NAS3

Situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a ?low coolant level? message is displayed in the message center. upon inspection, a leak may be found to be
03/29/17 NHTSA ID: 10096582
TSB ID: JTB00423NAS1

Situation: a 'humming' noise may be evident from the engine when the engine is idling. cause: this may be caused by dust and/or water ingress to the primary drive belt idler pulley bearing.
03/28/17 NHTSA ID: 10096516
TSB ID: SSM72141

Issue: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a
03/27/17 NHTSA ID: 10096430
TSB ID: SSM72114

Issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd.
03/27/17 NHTSA ID: 10096458
TSB ID: JTB00388NAS1

Situation: this is an information only bulletin to aid in the diagnosis of hydraulic power steering issues. action: when diagnosing customer concerns relating to the hydraulic power steering system, refer to the service information below
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03/27/17 NHTSA ID: 10096482
TSB ID: SSM40913

Re-issued january 2015. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or f
03/27/17 NHTSA ID: 10096402
TSB ID: SSM72041

Issue: submitting a steering system noise epqr. cause: under investigation
03/24/17 NHTSA ID: 10096378
TSB ID: SSM40913

Re-issued november 2014. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or
03/24/17 NHTSA ID: 10096386
TSB ID: SSM72037

Issue: in some circumstances, the customer is reporting the engine failing to start, the engine running rough, the check engine light being displayed, or a combination of these symptoms. cause: dtc's captured by the vehicle electronic
03/23/17 NHTSA ID: 10096270
TSB ID: SSM71966

Issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation
03/22/17 NHTSA ID: 10096156
TSB ID: SSM72002

Issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (aj8 9664). see the attached file for an example of the leak location. cause: a process issue at component supplier.
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03/16/17 NHTSA ID: 10095481
TSB ID: JTB00258NAS2

Situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of
03/16/17 NHTSA ID: 10095351
TSB ID: SSM73028

Issue: the customer may report a noise from the engine bay. this maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. investigation finds a concern with the primary idler pulley assembly wh
03/08/17 NHTSA ID: 10094405
TSB ID: JTB00278NAS2

Situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a ?low coolant level? message is displayed in the message center. upon inspection, a leak may be found to be
03/08/17 NHTSA ID: 10094378
TSB ID: JTB00257NAS3

Situation: the steering wheel may exhibit a vibration / shimmy while driving. cause: this may be caused by a road wheel/tire assembly imbalance and/or temporary tire flat-spotting.
09/16/16 NHTSA ID: 10080383
TSB ID: SSM-71218

Issue: customer repor ts a parkbrake warning lamp i l luminated and / or parkbrake faul t message displayed in the ipk (instrument pack), following investigation wi th sdd the fol lowing dtc p1571-64 (brake swi tch - signal plausibilit
09/16/16 NHTSA ID: 10080366
TSB ID: UPS-0911-6BNAS-6

Situation: jaguar has detected a non-compliance with federal motor vehicle safety standard (fmvss) 101 ? controls and displays on all 2010 and certain 2011 model year jaguar xj vehicles within the above vin range. vehicles within this ra
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09/02/16 NHTSA ID: 10079161
TSB ID: SSM-63697

Republished august 2013. issue: fuel injector concerns, (applicable to 5.0 aj133 gasoline engines), leading to potential problems such as poor running, poor fuel economy, hard starting, rough idle, misfires and engine detonation. custome
09/01/16 NHTSA ID: 10079124
TSB ID: SSM-66697

Issue: after the engine coolant on a 5.0l v8 aj133 engine has been partially or fully drained and filled, the customer experiences the engine overheating. cause: the refill procedure has not been completed correctly, resulting in insuf
06/22/16 NHTSA ID: 10074551
TSB ID: JTB00436NAS1

Summary to be provided on a future date.
05/13/16 NHTSA ID: 10065162
TSB ID: JTB00349NAS1

Summary to be provided on a future date.
05/13/16 NHTSA ID: 10065169
TSB ID: JTB00361NAS1

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064267
TSB ID: JTB00241NAS2

Summary to be provided on a future date.
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05/09/16 NHTSA ID: 10064272
TSB ID: JTB00272NAS1

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064289
TSB ID: 07-085USA

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064300
TSB ID: J038NAS1

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064301
TSB ID: J038NAS2

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064210
TSB ID: JTB00272NAS2

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064315
TSB ID: JTB00208NAS2

Summary to be provided on a future date.
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05/09/16 NHTSA ID: 10064320
TSB ID: JTB00268NAS3

Situation: on vehicles fitted with the 4.2l naturally aspirated engine only, the engine may experience a rough start or stall following a hot soak of 15-20 minutes. cause: this may be caused by the fueling calibration not being robust for
05/09/16 NHTSA ID: 10064321
TSB ID: JTB00278NAS2

Summary to be provided on a future date.
02/22/16 NHTSA ID: 10059249
TSB ID: J038NAS3

Jaguar: the sdd software is a condition identiy on 2010-2012 model that may cause the engine light to come on but will not affect the vehicle performance, instead it might decrease the ability to control tailpipe emissions.
02/10/16 NHTSA ID: 10059158
TSB ID: 7-085

Jaguar: this tsb contains an owner's notification letter. select document search button below. noticed aspirated and supercharged in the engine which could be the source of the faulty indicator light that shows the symptoms trouble code.
08/16/13 NHTSA ID: 10052565
TSB ID: SSM-65177

Jaguar: only a small amount of fuel is entering tank due to flap being loose inside of fuel filler neck and blocked the pipe, partially, after falling down, and this restricts flow of fuel to tank. model xf, xj. no model years listed.
03/08/13 NHTSA ID: 10051503
TSB ID: JTB-00260-NAS2

Jaguar: at low vehicle speed, power steering system performance is not what is expected. situation is caused by strategy software in body control module (bcm). models 2010-2012 xj.
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04/09/12 NHTSA ID: 10043530
TSB ID: JTB-00244-NAS-1

Jaguar: due to an ems calibration error, the vehicle's engine, at low speeds, might cut out, hesitate or stumble .
01/24/12 NHTSA ID: 10042910
TSB ID: JTB-00241-NAS1

Jaguar: on some vehicles, the engine is malfunctioning by exhibiting hard starting, poor fuel economy, misfire, and/or a rough idle condition. fuel contamination or poor fuel quality leads to clogged fuel injectors and restricting fuel i
10/31/11 NHTSA ID: 10041724
TSB ID: SSM-46817

Jaguar: vehicle would allegedly stall out as reported.
05/25/11 NHTSA ID: 10037560
TSB ID: 36990

Jaguar: there is a pulsation in the brake pedal while braking in cold temperatures. this is a normal operation.
04/02/18 Transmission and Drivetrain NHTSA ID: 10131579
TSB ID: SSM73384

Issue: rear differential oil leak evident from the pinion seal.
05/09/17 Transmission and Drivetrain NHTSA ID: 10098601
TSB ID: SSM-71598

Issue: following the recent k202 campaign a few customers have reported continuing problems with the transmission control switch unit(s) fails to rise or initially rises before lowering itself back to its default position for an igniti
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04/18/17 Transmission and Drivetrain NHTSA ID: 10097502
TSB ID: SSM71498

Issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. cause: unknown ? engineering investigation on-going.
03/29/17 Transmission and Drivetrain NHTSA ID: 10096641
TSB ID: JTB00395NAS2

Situation: on vehicles fitted with the 5.0l naturally aspirated v8 engine only, a 'clonk' noise may be heard when selecting park (p). cause: this may be caused by a transmission control module (tc m) software issue.
03/28/17 Transmission and Drivetrain NHTSA ID: 10096571
TSB ID: JTB00395NAS1

Situation: on vehicles fitted with the 5.0l naturally aspirated v8 engine only, a 'clonk' noise may be heard when selecting park (p). cause: this may be caused by a transmission control module (tcm) software issue.
03/24/17 Transmission and Drivetrain NHTSA ID: 10096296
TSB ID: SSM72034

Concern: there is an oil leak from the transfer case flange, to front prop shaft please see the attached pictures, on xj and xf all wheel drive vehicles only cause: engineering are investigating the cause of this issue and require the
03/17/17 Transmission and Drivetrain NHTSA ID: 10095556
TSB ID: SSM70018

Issue: a customer may report that their transmission rotary shifter or gear selector may be either locked, or failing to engage drive or reverse. cause: an error in the software functionality has been discovered which can create dtc p0
05/13/16 Transmission and Drivetrain NHTSA ID: 10065248
TSB ID: SSM-71498

Issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. cause: unknown ? engineering investigation on-going.
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05/09/16 Transmission and Drivetrain NHTSA ID: 10064266
TSB ID: JTB00230NAS2

Summary to be provided on a future date.
04/15/13 Transmission and Drivetrain NHTSA ID: 10051842
TSB ID: JTB-00230NAS2

Jaguar: various situations may cause transmission control switch to fail to rise, to rotate out of park, rotate between gears. models 2009-2013 xf, xj range, xk range.
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131577
TSB ID: SSM73410

issue: a technician may want to run the ?powertrain ? transmission module adaption clear? routine, for any vehicle with an 8hp transmission, and will not be able to find the routine within sdd.
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131580
TSB ID: SSM73419

Issue: here map updates must be performed correctly to ensure the vehicle's infotainment system continues to operate as designed.
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127587
TSB ID: JA17TE-09

Temporary suspension of 17c next generation infotainment (ngi) download
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127608
TSB ID: SSM73700

Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
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01/22/18 Electrical and Air Conditioning NHTSA ID: 10127294
TSB ID: SSM73700

Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
01/16/18 Electrical and Air Conditioning NHTSA ID: 10127108
TSB ID: SSM73633

Issue: when crossing into a different country in control secure may incorrectly determine that the vehicle has been stolen. this will result in the telematics service provider (tsp) contacting the customer to confirm if theft has occurred
01/16/18 Electrical and Air Conditioning NHTSA ID: 10127104
TSB ID: SSM73520

When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all.
10/21/17 Electrical and Air Conditioning NHTSA ID: 10120500
TSB ID: SSM73543

Issue: the solid state drive (ssd) within the infotainment master controller (imc) fails on vehicles fitted with incontrol touch pro audio systems which causes navigation, speech and media library to be unavailable to the customer with the
10/14/17 Electrical and Air Conditioning NHTSA ID: 10119560
TSB ID: SSM73298

Issue: technician may report one of the following conditions during or post pdi: dtc u2109-09 (back up battery component failures) during pdi it may not be possible to activate telematics services vehicle message centre may display "sos lim
09/26/17 Electrical and Air Conditioning NHTSA ID: 10118164
TSB ID: SSM73310

Issue: sim card does not latch in sim slot or cannot be read.
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05/10/17 Electrical and Air Conditioning NHTSA ID: 10098782
TSB ID: SSM71803

Issued may 2014: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097565
TSB ID: SSM69078

Issue: apple ios, and android phone issues after software updates. the customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automa
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097567
TSB ID: SSM70698

Issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or ot
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097568
TSB ID: SSM 71218

Issue: customer repor ts a parkbrake warning lamp i l luminated and / or parkbrake faul t message displayed in the ipk (instrument pack), following investigation wi th sdd the fol lowing dtc p1571-64 (brake swi tch - signal plausibilit
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097570
TSB ID: SSM 71358

I s sue: tizzing / buzzing sound f rom door speaker when veneer reinstal led cause: fixings incor rect ly located / not renewed action: when ref i t t ing a door veneer please note the following; 1) veneer cl ips must be renewed when
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097592
TSB ID: SSM72824

Issue: customers are unable to charge accessories or play music using the usb port on gen 2.1 infotainment system.
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04/17/17 Electrical and Air Conditioning NHTSA ID: 10097443
TSB ID: SSM71598

Issue: following the recent k202 campaign a few customers have reported continuing problems with the transmission control switch unit(s) fails to rise or initially rises before lowering itself back to its default position for an igniti
04/17/17 Electrical and Air Conditioning NHTSA ID: 10097455
TSB ID: JTB00303NAS2

Situation: a rhythmic 'blip' noise may be heard from the front door mid-range speakers. the noise may occur after the vehicle has been shut down for a number of minutes and is then woken up upon entry to the vehicle. cause: under certain
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097031
TSB ID: SSM72591

Issue. gps antenna is being replaced and is no fault found when tested by supplier gen2.1 systems fitted to xj and xf current car position indicator will not lock onto correct location on map. navigation will display 'gps' icon when in
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097050
TSB ID: SSM72486

Issue: customers may report whilst pressing the auto stop/start button in their vehicle, a warning message may be displayed in the instrument cluster - auto stop/start not available. dtc b12cd-87 will be logged in the gateway module gwm
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097053
TSB ID: SSM72508

Issued dec 2015. issue vehicles battery claims for battery discharged. cause the battery storage process has not been correctly followed upon vehicle delivery and following a pdi.
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097054
TSB ID: SSM72513

Issued dec 2015. issue for vehicles fitted with the in control touch there could be a customer concern that on collection of their vehicle the correct search country has not been selected in the navigation. action as part of the pdi
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04/07/17 Electrical and Air Conditioning NHTSA ID: 10097056
TSB ID: SSM72520

Issued dec 2015. issue the incorrect parts are being replaced when sd card read error message is displayed in the navigation screen. cause sd card
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097061
TSB ID: SSM72012

Issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrec
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096966
TSB ID: SSM72206

Kvm component protection time-out is logged
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096992
TSB ID: SSM72613

Software level check for incontrol touch pro
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096995
TSB ID: SSM72631

Battery terminals not fitted correctly during pdi process
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096996
TSB ID: SSM72642

Tpms system mis diagnosed
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04/06/17 Electrical and Air Conditioning NHTSA ID: 10096999
TSB ID: SSM72655

Incontrol touch pro, radio inoperative and unable to tune or change radio bands
04/06/17 Electrical and Air Conditioning NHTSA ID: 10097000
TSB ID: SSM72657

Incontrol touch pro map download to infotainment master controller will not complete process
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096946
TSB ID: SSM72773

Issue a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle.
04/05/17 Electrical and Air Conditioning NHTSA ID: 10096883
TSB ID: JTB00446NAS1

Situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ? faulty generator ? faulty battery monitoring system (bms) ? the charge warning indicator is illumi
03/31/17 Electrical and Air Conditioning NHTSA ID: 10096760
TSB ID: JTB00438NAS1

Situation: the air suspension system warning light may be illuminated and the air suspension system may be inactive. cause: this may be caused by specific damage to the air suspension system compressor connector and compressor.
03/31/17 Electrical and Air Conditioning NHTSA ID: 10096829
TSB ID: JTB00447NAS1

Situation: the interior electrical switches and/or center division trim panel may show signs of peeling or are sticky to the touch. the following may be affected by this concern: ? steering wheel switchpack - left/right ? air condition
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03/31/17 Electrical and Air Conditioning NHTSA ID: 10096786
TSB ID: SSM72206

Issue only applicable to software versions 30.3 (gen 3) fk72-14c104-af and 29.3 (gen 2) dpla-14c104-ag when checking for fault codes logged in the kvm (keyless vehicle module) also known as the rfa (remote function actuator) f000- 63/u
03/30/17 Electrical and Air Conditioning NHTSA ID: 10096700
TSB ID: SSM72307

Issue the message "radar sensor blocked" appears in instrument pack display. if blockage occurs while acc is being used, ?driver intervene? and/or "radar sensor blocked" message will appear on the cluster and dtc c1a67-97 is also set
03/30/17 Electrical and Air Conditioning NHTSA ID: 10096652
TSB ID: JTB00433NAS1

Situation: the adaptive front lighting system (afs) warning lamp may be illuminated/flashing on the instrument cluster. upon diagnosis, the technician may find diagnostic trouble codes (dtc) b1d64-87 and/or b1d65-87 stored in the headlam
03/29/17 Electrical and Air Conditioning NHTSA ID: 10096610
TSB ID: SSM72307

Issue the message "radar sensor blocked" appears in instrument pack display. if blockage occurs while acc is being used, ?driver intervene? and/or "radar sensor blocked" message will appear on the cluster and dtc c1a67-97 is also set
03/28/17 Electrical and Air Conditioning NHTSA ID: 10096507
TSB ID: SSM72153

Issue: for the models identified above, a concern has been identified with the latest tcm software released on dvd 139 patch 15. cause: currently under investigation with jlr engineering.
03/27/17 Electrical and Air Conditioning NHTSA ID: 10096455
TSB ID: JTB00380NAS2

Situation: inadequate a/c performance, low pressure recorded on the high pressure system, and/or high pressure recorded on the low pressure system may be exhibited with the compressor clutch (where applicable) working properly. cause: t
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03/27/17 Electrical and Air Conditioning NHTSA ID: 10096411
TSB ID: JTB00380NAS1

Situation: inadequate a/c performance may be exhibited. upon inspection, low pressure is recorded on the high pressure system, high pressure recorded on the low pressure system, and the compressor clutch (where applicable) is working pro
03/24/17 Electrical and Air Conditioning NHTSA ID: 10096291
TSB ID: SSM72022

Issue: seats not moving in one direction / one axis cause: motor connections not fully latched
03/23/17 Electrical and Air Conditioning NHTSA ID: 10096272
TSB ID: SSM72012

Issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrect
03/23/17 Electrical and Air Conditioning NHTSA ID: 10096233
TSB ID: SSM71803

Issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo
03/22/17 Electrical and Air Conditioning NHTSA ID: 10096131
TSB ID: SSM71961

Issue: engineering is investigating reports of xj (x351) ride height sensors not operating correctly. cause: the air suspension and active dynamics modules include checks of the height sensors during vehicle usage. if there is a fault w
03/22/17 Electrical and Air Conditioning NHTSA ID: 10096133
TSB ID: SSM71974

Issue: a significant number of bms (battery monitoring system) modules have been replaced when dtc b11db-87 is logged, when returned to the supplier for analysis many are deemed ?no fault found? cause: incorrect diagnosis
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03/21/17 Electrical and Air Conditioning NHTSA ID: 10096045
TSB ID: SSM64857

Issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. cause: unknown, currently under i
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096048
TSB ID: SSM67697

Issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096102
TSB ID: JTB00379NAS1

Situation: condensation / mist may appear on the inside of front and/or rear exterior lamps. cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and outside of the la
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096058
TSB ID: SSM71803

Issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096025
TSB ID: SSM67697

Issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096029
TSB ID: SSM71896

Issue the complete gear shift modules (gsm) are being replaced when there has been a claim reported of an appearance defect with the rotary gear selector (rotary control knob) , with issues such as peeling chrome and rough edges. the ro
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03/21/17 Electrical and Air Conditioning NHTSA ID: 10096031
TSB ID: SSM71915

Issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. cause alternators are being damaged due to cross polarity when the vehicle is jump started.
03/20/17 Electrical and Air Conditioning NHTSA ID: 10095979
TSB ID: SSM71853

Issue the remote function actuator (rfa) also known as the keyless vehicle module (kvm), may fail to correctly download software on occasions. this can result in sdd reporting that the rfa is off bus by displaying a red cross in the netwo
03/20/17 Electrical and Air Conditioning NHTSA ID: 10095941
TSB ID: SSM71822

Issued may 2014: issue during a recent market visit it was noted that a significant number of dealers have been carrying out pdi?s and then returning the vehicle to a storage compound without refitting the transit relay or returning the
03/20/17 Electrical and Air Conditioning NHTSA ID: 10095949
TSB ID: SSM71832

Issue:- customers have reported that the airbag warning light has illuminated in the instrument cluster after a previous repair. cause:- the drivers airbag circuit has been incorrectly diagnosed as being at fault or has more than one
03/20/17 Electrical and Air Conditioning NHTSA ID: 10095863
TSB ID: SSM71361

Issue: da-dongle/da-vina/da-st512 - j2534 vehicle communication interface device (vci) software requires updating to the latest level. da j2534 software driver level ? v4.0 (must be updated to this level on all sdd machines that use thi
03/17/17 Electrical and Air Conditioning NHTSA ID: 10095585
TSB ID: SSM71796

Issue: customer may notice that the instrument pack (ipk) / touch screen display tsd and headlights flicker momentarily. cause: during active diagnostics of the dual battery system voltage can peak above 16v due to an internal module
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03/13/17 Electrical and Air Conditioning NHTSA ID: 10094790
TSB ID: SSM72875

Issue: homelink universal transmitter not working
02/27/17 Electrical and Air Conditioning NHTSA ID: 10093082
TSB ID: JTB00380NAS3

Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
09/16/16 Electrical and Air Conditioning NHTSA ID: 10080340
TSB ID: SSM-68257

Issue: xf & xj window operation squeak / squeal (high pitch noise) cause: under investigation
09/16/16 Electrical and Air Conditioning NHTSA ID: 10080362
TSB ID: SSM-68398

Issue: x250 & x351 window mechanical creak or grinding noise. cause: incorrect drum wheel radius
09/16/16 Electrical and Air Conditioning NHTSA ID: 10080380
TSB ID: SSM-69078

Issue: apple ios, and android phone issues after software updates. the customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automati
09/16/16 Electrical and Air Conditioning NHTSA ID: 10080382
TSB ID: SSM-70698

Issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or oth
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09/02/16 Electrical and Air Conditioning NHTSA ID: 10079181
TSB ID: SSM-67697

Issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be th
09/01/16 Electrical and Air Conditioning NHTSA ID: 10079083
TSB ID: SSM-72307

Issue the message "radar sensor blocked" appears in instrument pack display. if blockage occurs while acc is being used, ?driver intervene? and/or "radar sensor blocked" message will appear on the cluster and dtc c1a67-97 is also set
09/01/16 Electrical and Air Conditioning NHTSA ID: 10079084
TSB ID: SSM-58597

Issue: a customer may report that a spare wheel low tyre pressure warning is displayed in the instrument pack message centre, when no full size spare wheel is present. cause: there is a scenario where an incorrect spare wheel id may
09/01/16 Electrical and Air Conditioning NHTSA ID: 10079123
TSB ID: SSM-66637

Issue: a customer may report a concern with a flat battery or poor starting; when testing the battery it is determined that a charge is required. cause: when charging a battery (both primary and secondary) with a bms (battery monitoring
09/01/16 Electrical and Air Conditioning NHTSA ID: 10079127
TSB ID: JTB-00303-NAS-1

Situation: a rhythmic 'blip' noise may be heard from the front door mid-range speakers. the noise may occur after the vehicle has been shut down for a number of minutes and is then woken up upon entry to the vehicle. cause: under certain
09/01/16 Electrical and Air Conditioning NHTSA ID: 10079145
TSB ID: JTB-00218-NAS-2

Situation: a 'no playable video' message may be displayed on the high level display front (hldf) touch screen and dvd video discs may not be able to be played. cause: this may be a result of hldf software updating and the audio control mo
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06/22/16 Electrical and Air Conditioning NHTSA ID: 10074550
TSB ID: JTB00433NAS1

Summary to be provided on a future date.
05/18/16 Electrical and Air Conditioning NHTSA ID: 10065563
TSB ID: DVD 134 ? 09

Summary to be provided on a future date.
05/18/16 Electrical and Air Conditioning NHTSA ID: 10065567
TSB ID: DVD 134 ?V132J

Summary to be provided on a future date.
05/18/16 Electrical and Air Conditioning NHTSA ID: 10065570
TSB ID: DVD 135 ? 03

Summary to be provided on a future date.
05/13/16 Electrical and Air Conditioning NHTSA ID: 10065178
TSB ID: JTB00380NAS1

Summary to be provided on a future date.
05/13/16 Electrical and Air Conditioning NHTSA ID: 10064372
TSB ID: UPS0911-4BNAS4

Summary to be provided on a future date.
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05/13/16 Electrical and Air Conditioning NHTSA ID: 10064921
TSB ID: SSM63037

Summary to be provided on a future date.
05/13/16 Electrical and Air Conditioning NHTSA ID: 10064924
TSB ID: SSM63637

Summary to be provided on a future date.
05/13/16 Electrical and Air Conditioning NHTSA ID: 10064927
TSB ID: SSM64577

Summary to be provided on a future date.
05/13/16 Electrical and Air Conditioning NHTSA ID: 10064928
TSB ID: SSM 64637

Summary to be provided on a future date.
05/13/16 Electrical and Air Conditioning NHTSA ID: 10065265
TSB ID: SSM71853

Summary to be provided on a future date.
05/09/16 Electrical and Air Conditioning NHTSA ID: 10064265
TSB ID: JTB00218NAS2

Summary to be provided on a future date.
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05/09/16 Electrical and Air Conditioning NHTSA ID: 10063935
TSB ID: 6-211USA

Summary to be provided on a future date.
05/09/16 Electrical and Air Conditioning NHTSA ID: 10064215
TSB ID: JTB00286NAS1

Summary to be provided on a future date.
05/09/16 Electrical and Air Conditioning NHTSA ID: 10064216
TSB ID: JTB00290NAS1

Summary to be provided on a future date.
05/09/16 Electrical and Air Conditioning NHTSA ID: 10064224
TSB ID: JTB00303NAS1

Summary to be provided on a future date.
05/09/16 Electrical and Air Conditioning NHTSA ID: 10064228
TSB ID: JTB00308NAS1

Summary to be provided on a future date.
05/09/16 Electrical and Air Conditioning NHTSA ID: 10064244
TSB ID: UPS0911-5BNAS5

Summary to be provided on a future date.
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05/09/16 Electrical and Air Conditioning NHTSA ID: 10064245
TSB ID: UPS0911-6BNAS6

Summary to be provided on a future date.
05/09/16 Electrical and Air Conditioning NHTSA ID: 10064252
TSB ID: J020NAS1

Summary to be provided on a future date.
05/09/16 Electrical and Air Conditioning NHTSA ID: 10064327
TSB ID: JTB-00303-NAS-2

Situation: a rhythmic 'blip' noise may be heard from the front door mid-range speakers. the noise may occur after the vehicle has been shut down for a number of minutes and is then woken up upon entry to the vehicle. cause: under certain
06/15/12 Electrical and Air Conditioning NHTSA ID: 10044363
TSB ID: TB-K-069-NAS-2

Jaguar: air bag covers, on driver side, may become detached, during deployment, due to being manufactured incorrectly by supplier.
04/30/12 Electrical and Air Conditioning NHTSA ID: 10043868
TSB ID: K069

Jaguar: driver's air bag module replacement. a limited number of driver air bag covers may have been incorrectly manufactured. a portion of the air bag cover may detach during a deployment. this does not affect the performance or functional
11/08/11 Electrical and Air Conditioning NHTSA ID: 10041826
TSB ID: TB-K-069

Jaguar: the air bag cover on driver's side has the potential to become detached upon deployment and may/will need to be replaced.
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05/17/11 Electrical and Air Conditioning NHTSA ID: 10037272
TSB ID: JTB-00208

Jaguar: electronic parking brake re-calibration procedure. updated 10/17/14.
04/23/18 Other NHTSA ID: 10134968
TSB ID: SFCC_08MAR18

Jaguar land rover shop foreman conference call
04/02/18 Other NHTSA ID: 10131576
TSB ID: SSM72498

Issue: wheel stud failures (fractures).
01/29/18 Other NHTSA ID: 10127619
TSB ID: SFCC_14DEC17

Presentation from dealer shop foreman conference call
01/29/18 Other NHTSA ID: 10127609
TSB ID: SSM73511

Issue: jaguar headlining cleaning products
01/22/18 Other NHTSA ID: 10127295
TSB ID: SSM73511

Issue: jaguar headlining cleaning products
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10/14/17 Other NHTSA ID: 10119555
TSB ID: JTB00368NAS4

Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed positio
10/14/17 Other NHTSA ID: 10119570
TSB ID: SSM73554

Issue: park distance control (pdc) audio tones inconsistent with visual display.
10/04/17 Other NHTSA ID: 10118501
TSB ID: SSM72926

Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing.
09/26/17 Other NHTSA ID: 10118153
TSB ID: SSM73298

Tcu fails activation and dtc u2109 flagged
09/13/17 Other NHTSA ID: 10117805
TSB ID: JTB00411NAS2

Situation: the door exterior aluminum finishers may exhibit discoloration.
06/06/17 Other NHTSA ID: 10104421
TSB ID: JTB00411NAS-2

Situation: the door exterior aluminum finishers may exhibit discoloration. cause: this may be caused by the aluminum surface being affected by climatic conditions. action: should a customer express this concern, follow the service instru
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04/18/17 Other NHTSA ID: 10097503
TSB ID: SSM71538

Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry.
04/18/17 Other NHTSA ID: 10097535
TSB ID: 68358

Issue: this ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as ?no fault found?. cause: incorrect diagnosis.
04/17/17 Other NHTSA ID: 10097458
TSB ID: JTB00339NAS1

Situation: a 'hood open' message may be displayed on the instrument cluster. cause: this may be caused by a faulty hood open switch
04/10/17 Other NHTSA ID: 10097083
TSB ID: SSM72460

Issue: on some xj x351 models, the front lower bumper splitter trim is working loose and / or coming adrift cause: under investigation
04/07/17 Other NHTSA ID: 10097023
TSB ID: JTB00368NAS2

Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed posi
04/07/17 Other NHTSA ID: 10097029
TSB ID: SSM72581

Issue centre console cup holder cover split (see attachment) cause insufficient retention between cup holder cover bars and substrate material. mechanical fixings (plugs) to the leading handle bar and substrate have been added to impro
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04/06/17 Other NHTSA ID: 10096953
TSB ID: JTB00446NAS3

Situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ? faulty generator ? faulty battery monitoring system (bms) ? the charge warning indicator is ill
04/06/17 Other NHTSA ID: 10096965
TSB ID: SSM72201

Rear door electric sunblind not operating at pdi
04/05/17 Other NHTSA ID: 10096885
TSB ID: JTB00446NAS2

Situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ? faulty generator ? faulty battery monitoring system (bms) ? the charge warning indicator is illumi
04/05/17 Other NHTSA ID: 10096888
TSB ID: SSM72498

Issue: wheel stud failures (fractures). cause: overload fracture due to incorrect torque being applied or incorrect process application and sequence being applied to the wheel stud following wheel removal and refit.
04/05/17 Other NHTSA ID: 10096890
TSB ID: SSM72510

Issue: delamination of cover trim cause: incorrect manufacturing process
04/05/17 Other NHTSA ID: 10096893
TSB ID: SSM71803

Issued may 2014: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications
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03/31/17 Other NHTSA ID: 10096758
TSB ID: JTB00435NAS1

Situation: the front and/or rear parking aid system may be inoperative. cause: this may be caused by a corroded wiring harness at the front and/or rear bumper harnesses.
03/31/17 Other NHTSA ID: 10096824
TSB ID: JTB00411NAS1

Situation: the door exterior aluminum finishers may exhibit discoloration. cause: this may be caused by the aluminum surface being affected by climatic conditions.
03/30/17 Other NHTSA ID: 10096748
TSB ID: JTB00414NAS1

Situation: a 'creak' noise from the door may be evident while driving at slow speeds. cause: this may be caused by friction between the door seal and the paint.
03/28/17 Other NHTSA ID: 10096502
TSB ID: SSM72002

Issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (aj8 9664). see the attached file for an example of the leak location. cause: a process issue at component supplier
03/28/17 Other NHTSA ID: 10096568
TSB ID: JTB00305NAS1

Situation: the transmission malfunction indicator lamp (mil) may be illuminated and diagnostic trouble codes (dtc) p0729 to p0735, p0783, and p2702 to p2704 are stored in the transmission control module (tcm). cause: this may be caused
03/28/17 Other NHTSA ID: 10096505
TSB ID: SSM72114

Issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd.
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03/28/17 Other NHTSA ID: 10096517
TSB ID: SSM72172

Issue rear vanity mirror, when opened may become dislodged or hang down.(see attached picture) cause incorrect process during manufacture causing swivel pin to fracture and eventually fail.
03/28/17 Other NHTSA ID: 10096542
TSB ID: SSM64657

Issued march 2015. issue: coolant leak from 5.0l v8 (aj133) water pump. cause: a number of changes to the water pumps have been made to improve product quality.
03/28/17 Other NHTSA ID: 10096546
TSB ID: SSM72201

Issue: jlr engineering are currently receiving a number of epqr?s regarding x351 rear door electric sunblind?s not operating at pdi or following battery disconnect causing the loss of the single press function and also the sunblind materi
03/23/17 Other NHTSA ID: 10096231
TSB ID: SSM71538

Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry.
03/23/17 Other NHTSA ID: 10096251
TSB ID: SSM71966

Issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation
03/22/17 Other NHTSA ID: 10096145
TSB ID: SSM71998

Issue customers might be experiencing an issue with iphones 6 and 6plus, as well as iphones that have been updated to ios8. the issue is common across all manufacturers. symptoms when the apple device is connected to the car system and
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03/22/17 Other NHTSA ID: 10096162
TSB ID: SSM72670

Issue: a number of instances have been reported where a loss of pressure in tyres has been observed with associated tyre pressure monitoring system (tpms) warning messages. customers and retailers have been unable to reinflate and maintain
03/22/17 Other NHTSA ID: 10096182
TSB ID: SSM72734

Issue: door latches being replaced when a customer reports issues with the locking, latching or soft close function on one or more doors on their vehicle.
03/22/17 Other NHTSA ID: 10096191
TSB ID: SSM65337

Concern: a customer may report while utilizing the navigation map or while under route guidance, the vehicle?s touch screen switches off momentarily, and resets as if the vehicle were just started. a tell tale symptom might include "the sys
03/22/17 Other NHTSA ID: 10096137
TSB ID: SSM71981

Issue: k250 ups steering gaiter foul with undertake. action: please find attached lh and rh templates to enable dealers to carryout k250 ups,
03/21/17 Other NHTSA ID: 10096037
TSB ID: JTB00368NAS1

Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed posi
03/21/17 Other NHTSA ID: 10096056
TSB ID: SSM71538

Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry.
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03/20/17 Other NHTSA ID: 10095764
TSB ID: JTB00344NAS1

Situation: an earth stud may be broken or cross threaded. cause: this may be caused by damage in production or during a repair.
03/20/17 Other NHTSA ID: 10095943
TSB ID: SSM71827

Issue: climate controlled seat issues cause: unknown
03/20/17 Other NHTSA ID: 10095852
TSB ID: SSM63597

Issue: jaguar land rover north america service diagnostics would like to make all sdd users aware of an emerging concern being tracked via the epqr system. users report dvd133 is unable to fully communicate with pcm on legacy jaguar veh
03/20/17 Other NHTSA ID: 10096002
TSB ID: JA14PA-11

Please be advised that water pump part numbers c2z21781, c2z28248, and c2z29189 -- 3.0l v6 / 5.0l v8 -- come with four (4) mounting bolts. prior to installing this part, inspect the packaging and make sure all four (4) bolts are present.
03/17/17 Other NHTSA ID: 10095501
TSB ID: JTB00278NAS2

Situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a ?low coolant level? message is displayed in the message center. upon inspection, a leak may be found to be
03/17/17 Other NHTSA ID: 10095557
TSB ID: SSM71781

Issue: part numbers on bulletin jtb00339 are incorrect against vin range cause: incorrect data supplied at point of issue
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03/15/17 Other NHTSA ID: 10095064
TSB ID: SSM72926

Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing.
03/10/17 Other NHTSA ID: 10094630
TSB ID: JTB00511NAS1

Situation: the door pocket leather may be loose or wrinkled.
03/10/17 Other NHTSA ID: 10094594
TSB ID: JTB00380NAS4

Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
03/08/17 Other NHTSA ID: 10094401
TSB ID: JTB00258NAS2

Situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a
03/08/17 Other NHTSA ID: 10094323
TSB ID: JTB00250NAS2

A ?creak? noise from the right-hand (rh) a-pillar may be heard from inside the vehicle. cause: this may be caused by the bonded body panels at the seam joint.
03/08/17 Other NHTSA ID: 10094349
TSB ID: JTB00257NAS3

Situation: the steering wheel may exhibit a vibration / shimmy while driving. cause: this may be caused by a road wheel/tire assembly imbalance and/or temporary tire flat-spotting.
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02/27/17 Other NHTSA ID: 10093106
TSB ID: SSM72581

Issue: centre console cup holder cover split (see attachment)
09/19/16 Other NHTSA ID: 10080420
TSB ID: JTB-00368-NAS-3

Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed positio
09/19/16 Other NHTSA ID: 10080462
TSB ID: SSM-72460

Issue: on some xj x351 models, the front lower bumper splitter trim is working loose and / or coming adrift
09/16/16 Other NHTSA ID: 10080300
TSB ID: SSM-67917

Issue incorrectly configured seat modules can cause incorrect functioning of the seat, or battery drain issues. the vehicle seat memory module logs u1a4c 00, ?build end of line mode active? cause the seat module has been incorrectly
09/16/16 Other NHTSA ID: 10080321
TSB ID: SSM-68237

Issue: creak noise heard from rear edge of roof moving /opening panel in a closed position when driving over uneven surfaces. between the vin range of v24464 to v59436 cause: moving panel rear edge interior tooth feature coming in to cont
09/16/16 Other NHTSA ID: 10080363
TSB ID: SSM-68498

Issue: customer may complain of a creak or rattle from the rear seat back rest. cause: during removal / refit of the rear seat back rest the black plastic latch covers on the rear bulkhead body panel can be broken.
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09/02/16 Other NHTSA ID: 10079241
TSB ID: JTB-00297-NAS-1

Situation: a tire pressure monitoring system (tpms) fault may be displayed in the instrument cluster (ic) and diagnostic trouble codes (dtc) may be stored. cause: this may be caused by various issues.
09/02/16 Other NHTSA ID: 10079242
TSB ID: JTB-00304-NAS-1

Situation: a lower-level service repair part is now available in the event of a front sun visor vanity mirror issue. cause: a lower-level service repair part to be used in the event a front sun visor vanity mirror requires replacement.
09/01/16 Other NHTSA ID: 10079081
TSB ID: SSM-71989

Issue: customer complains of damage/marking on the surface of the vehicle?s instrument pack lens. cause: damage/marking caused by object impact against the lens. staining/discoloration contamination caused by using any type of cleaning
06/02/16 Other NHTSA ID: 10068779
TSB ID: SSM71538

Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry.
05/13/16 Other NHTSA ID: 10065153
TSB ID: JTB00339NAS1

Situation: a 'hood open' message may be displayed on the instrument cluster. cause: this may be caused by a faulty hood open switch
05/13/16 Other NHTSA ID: 10065158
TSB ID: JTB00344NAS1

Summary to be provided on a future date.
NHTSA's feed only includes summaries. For the full text of TSBs:

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05/13/16 Other NHTSA ID: 10065172
TSB ID: JTB00368NAS1

Summary to be provided on a future date.
05/13/16 Other NHTSA ID: 10064951
TSB ID: SSM-68358

This ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as ?n fault found?. cause: incorrect diagnosis."
05/09/16 Other NHTSA ID: 10063919
TSB ID: JTB00228NAS1

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064205
TSB ID: JTB00255NAS1

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064206
TSB ID: JTB00255NAS2

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064207
TSB ID: JTB00257NAS2

Summary to be provided on a future date.
NHTSA's feed only includes summaries. For the full text of TSBs:

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05/09/16 Other NHTSA ID: 10064213
TSB ID: JTB00281NAS1

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064221
TSB ID: JTB00297NAS1

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064223
TSB ID: JTB00302NAS1

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064225
TSB ID: JTB00304NAS1

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064317
TSB ID: JTB00250NAS2

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064318
TSB ID: JTB00257NAS3

Summary to be provided on a future date.
NHTSA's feed only includes summaries. For the full text of TSBs:

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11/25/14 Other NHTSA ID: 10056415
TSB ID: JTB-00344-NAS1

Jaguar: damage during a repair or time of production, caused the earth stud, on some vehicles, to become broken or cross threaded. model 2003-2009 xj (x350), 206/onwards xk (x150), 2010/onwards xj (x351), 2014/onwards f-type (x152).
12/03/13 Other NHTSA ID: 10053917
TSB ID: JTB-00297-NAS-1

Jaguar: the instrument cluster displays an issue with tire pressure monitoring system (tpms) and diagnostic trouble code (dtc) which may be caused by various issues. model 2010-2014 xj, 2014 f-type.
04/30/12 Other NHTSA ID: 10043866
TSB ID: JTB00248NAS1

Jaguar: exterior door handle sticks in the open position or may not latch. with the ignition on the 'door open' warning may be activated. *js
04/06/12 Other NHTSA ID: 10043512
TSB ID: SSM-55537

Jaguar: on vehicle, the intrument panel would illuminate with door ajar, door fails to lock properly, door fails to open from inside or outside.
05/31/11 Other NHTSA ID: 10037631
TSB ID: TB-K-084

Jaguar: there is a difficulty opening the hood. the hood spring retention cap is broken. 2010-2011 xj.
05/17/11 Other NHTSA ID: 10037273
TSB ID: J-019

Jaguar: some 2010-2011 xj vehicles have a wiper arm securing nut problem. the nut becomes loose causing the wipers to lose synchronization and hit each other or detach.
NHTSA's feed only includes summaries. For the full text of TSBs:

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05/17/11 Other NHTSA ID: 10037274
TSB ID: AB-7-64USA

Jaguar: there is a recall for some 2010-2011 xj vehicles. the wiper arm securing nut problem. the nut becomes loose causing the wipers to lose synchronization and could hit each other or detach.
05/09/11 Other NHTSA ID: 10037150
TSB ID: JTB-00210

Jaguar: on newer xj models there is water leaking into the luggage compartment and could leak into the audio amplifier causing it to malfunction.
04/29/11 Other NHTSA ID: 10037059
TSB ID: UPS-2110-2B

Jaguar: there are new pre-delivery inspection items for all xj models.

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Jaguar XJ TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.