

Engine (18%)
Transmission and Drivetrain (13%)
Brakes and Traction Control (1%)
Suspension and Steering (10%)
Electrical and Air Conditioning (35%)
Paint, Rust, Leaks, Rattles, and Trim (17%)
Other (7%)
$2500+ (0%)
$1000 - $2499 (0%)
$500 - $999 (10%)
$100 - $499 (20%)
< $100 (70%)
turbocharged 240hp 2.0L I4 6-speed shiftable automatic FWD
20300 mi | Intermittent wipers did not work. They squirted water on the windshield and they worked at that time. Don't think they have worked since then. |
24000 mi | Dual Zone A/C Unit malfunctioned by turning itself on and high. Multiple electrical failures (power windows, locks, push button ignition, A/C, side view mirrors). They could not recreate any of the electrical issues I had upon inspection. An indicator came back saying there may potentially be an issue with the battery so they replaced it under warranty. They said in some cases a partial short could cause these issues however they weren't certain that was the case. I have not had any problems since I have got the car back. |
33600 mi US $719 |
I had noticed that the climate control in the car was not working correctly. After the vehicle engine was warmed up it would still blow out cold air, even when reading 75+ degrees. In order for warm temperature to come through the car it had to be manually turned to at least 77 degrees. Additionally the outside temp gauge on the My Ford Touch (MFT) display would consistently give VERY inaccurate readings. On a day where it was 40 degrees the display read anywhere from -6 to 77 degrees. I believe the two issues may had been interrelated. Upon Ford inspection the found the issue to be caused by a Ambient Air Temperature Sensor. The sensor itself was faulty and broker and needed to be replaced. After replacing the sensor the technicians found that whenever the harness it is connected to is moved the temperature readings become inaccurate. Upon additional inspection they found the pin connector for the sensor was broken and also needed to be replaced. Once replaced the Climate Control and Outside Air Temp readings appeared to be functioning correctly. |
49000 mi US $200 |
Power liftgate motor was low on oil and seized so would not raise. The actuator was replaced for less than $200 including diagnosis and labor. |
73000 mi US $30 |
when code found and recognized as window switch illumination problem, replace right front window switch. internal led is part of switch not servicable. |
77000 mi US $500 |
sound quit on sync system, 3 weeks out of warranty, Diagnosis was slow and difficult, replacing radio fixed sound problem, but also changed sync apim with screen, and reprogramed it. Still to this day the phone switch on steering wheel does not work yet. still looking into it. possibly need to replace switch. no codes for this problem....Ford No Help !!!! |
10000 mi | Replaced windshield washer fluid pump |
19000 mi | motors for window were slow, they added a shield to protect from dirt it is apparently a known issue they also did recall work on the ignition and door lock |
turbocharged 240hp 2.0L I4 6-speed shiftable automatic AWD
7700 mi | Battery kept losing charge - after confirming there was no odd drain, they replaced the battery under warranty. |
The rear lift gate does not open when passing the foot under the rear bumper sensor. Sensor malfunction. |
16000 mi | A/C froze up in high humidity conditions. Dealer changed temp sensor. |
22320 mi C $100 |
Error message from BLS (Blind Spot detection), somehow confused by trailer hitch. No idea why (and repair was unsuccessful, despite their claim otherwise). It's intermittent and hard to diagnose. |
22320 mi C $500 |
Wiring to factory trailer hitch - small electrical console/unit had some kind of water damage. |
100000 mi US $200 |
Replaced in-dash receiver and amplifier for Sony audio system |
17000 mi | Keypad on outside door was not working. A fuse was replaced under warranty. |
4400 mi | outside left side mirror had a defective electrical control motor., Was replaced under warranty |
8000 mi | in extremely hot weather (above 95F) the ac was not cold enough. Dealership checked everything within the HVAC system and determined the factory fill was 1.5 oz low on the refrigerant. Problem solved |
27000 mi | Dash display failed. Was replaced with new display unit. Reverse camera would not turn off when shifted out of reverse. Dealer upgraded software on the system. This fixed the issue. |
50000 mi US $75 |
Driver rear window switch failed. Dealer replaced switch. Took 3 hours labor. Sync system was not functioning correctly. Dealer updated the software on the system. 1 hour labor. |
55000 mi | Sync system was experiencing issues. Phone disconnects, volume cut out, and other minor issues. Dealer could not find issues. Only further course is a full reset, costing $200. As this is minor decided not to pay for further repairs, especially as told they could not guarantee full fix. |
Navigation location not correct. Replaced Accessory Protocol Interface Module (APIM) Navigation location not correct. Replaced GPS Module, carried out PMI and retested. |
4000 mi | Park assist was going off in traffic when cars were two car length or less with a solid tone that normally means you have less than 6 inches. Fix was to put the transmission into S and back to D a couple of times with no obstacles around. |
turbocharged 178hp 1.6L I4 6-speed shiftable automatic FWD
31000 mi | Third Brake Light on upper back hatch of the Escape. The light had failed and the whole assembly needed to be replaced. Thankfully, it was still under warranty. |
30600 mi US $120 |
new battery |
20000 mi | Sync would not launch and forgot synchronization to all phones. Ford did master reset of system. Wiped all stored data. No parts replaced. Problem has not returned yet. |
52000 mi US $100 |
Replaced battery |
12900 mi | battery failed dealer replaced under warranty |
24000 mi | AC stopped blowing cold air |
30000 mi | Passenger side window slow going up |
US $400 | Led third brake light assembly failed |
68000 mi US $515 |
AC went out. No cold air at all. A cooling line was replaced, that had gone bad. |
75000 mi US $200 |
Rear passenger power window switch failed. Part replaced |
29000 mi | Trip meters would not work volume on radio malfunctions |
45000 mi US $60 |
The low tire pressure light came on, even though the tires were not low on pressure. The dealer cleaned the connection to the tire and then reset the sensors. |
108000 mi US $495 |
The horn had to be replaced. It stopped working. |
turbocharged 178hp 1.6L I4 6-speed shiftable automatic AWD
12700 mi | Performed TSB for freezing up of the system, which didn't produce cold air from the A/C system. |
11320 mi | Airbag and ABS module burnt |
18903 mi | After 20 minutes, the dash vents would close. Fan works okay, I hear the air coming out, it's just not able to come out of anywhere I can feel. Turning the car off and on fixes the problem. The dealer tracked it down to SSM 45383 and reprogrammed the HVAC module. The repair seemed to work, but when I drove it the following day, it happened again. The day after I picked up the car, the problem happened again. All the vents closed up, the fan works perfectly, but no air comes out of any vent. I was close to the dealership, so I came right in. The manager, the writer and two techs saw the problem. I was hoping to get an answer that afternoon. The next day, I was told it would be ready on Monday, on Monday, I was told that they weren't able to fix it, and that they had a "call into the Ford hotline." I took it back because I couldn't afford to pay for a rental anymore. I called Ford corporate, they referred me to another Ford dealer about twenty minutes away. All the vents closed up, the fan works perfectly, but no air comes out of any vent. After calling Ford corporate, they told me that I had to go back to the original dealer. I left several messages until he finally called me back, and told me to bring the car in. Several days later, a part was replaced, but they declined to give me the repair ticket, saying they wanted to keep the repair order open in order to stop the factory warranty from expiring. A few warm days later, it seems to be working. The recirculation button still turns off and on from time to time, and in order to change the setting, I still have to push it twice. I didn't push it, I will ask them to look at it later. |
37000 mi | Bluetooth stopped working, just like my old Escape. In the past, I was able to pull the battery and reset the system, on the new Escape, the battery is buried under a plastic shroud by the windshield. The dealership reset the battery for me, Bluetooth is working. But, the clock now is frozen. |
47210 mi US $327 |
Just like last summer, the floor mats continued to be wet and the interior smells moldy as a result. This time though, they found a loose [A/C] drain hose and fixed it. |
5300 mi | Semi easy fix, had to be jump started twice in sub 0 weather. Took it to Autozone to check the system and found the battery terminal was loose |
20460 mi C $167 |
Direction lamp front driver side. I waited almost one hour. The attendant thought it was wrong, spoke with the mechanic that confirmed 40 minutes were charge for changing one bulb. |