2016 Mazda CX-5 Mazda CX-5 2016

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2016 Mazda CX-5 repairs by problem area

Engine (9%)

Transmission and Drivetrain (12%)

Brakes and Traction Control (1%)

Suspension and Steering (1%)

Electrical and Air Conditioning (32%)

Paint, Rust, Leaks, Rattles, and Trim (37%)

Other (7%)

Chart based on 68 repairs.
See TSBs and recalls for the 2016 Mazda CX-5.

2016 Mazda CX-5 repair cost distribution

$2500+ (0%)

$1000 - $2499 (0%)

$500 - $999 (0%)

$100 - $499 (4%)

< $100 (96%)

Chart based on 28 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Non-members can see only ten 2016 Mazda CX-5 repair histories. Log in or join us to see them all.

2016 Mazda CX-5

Engine not specified

Mazda CX-5 in Arkansas, United States
May 2017 - Sep 2017
Jun 2017

300 mi
The optional navigation system did not work. Dealer installed SD chip with Navigation was not installed correctly. 

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2016 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic FWD

Mazda CX-5 in Ohio, United States
Feb 2016 - Jul 2017
Jul 2017

20088 mi
Recall for rear hatch gas shocks. Corrosion problem with inital set 
Mazda CX-5 in Georgia, United States
Aug 2015 - Sep 2017
Sep 2015

8000 mi
Passengers front seat stitching faulty Front passengers side foot/console panel keeps popping out 
Mar 2016

13000 mi
Cloudy "haze" increasing on inside of headlights (both, front) 
Mazda CX-5 in Texas, United States
Sep 2015 - Jun 2017
Dec 2015

1000 mi
Found that the passenger side rear reflector (in bumper) was not secured into bumper properly. It would push in when touched. Dealer attempted to secure it, but couldn't, so entire new bumper assemply was ordered, painted,and installed. 
Jul 2016

5200 mi
The leather drivers seat cover was replaced as it would not properly fasten at the bottom front lip. The newly replaced seat cover now has the same issue. Repair tech damaged door sill paint upon reinstalling seat. 
Mazda CX-5 in Texas, United States
Apr 2015 - Sep 2017
Oct 2016

15000 mi
Brought the car in for 15k mile service. I also asked them to check the transmission because I was having intermittent issues, where going from Reverse to Drive introduced some sort of delay even when the gas pedal is pressed. I could not reproduce the issue every time I try to, but apparently the dealership was able to. They said their tech traced it to an internal transmission problem and they replaced the transmission under warranty. 
Mazda CX-5 in Florida, United States
Jun 2015 - May 2017
Aug 2015 Left entire springs, strut and assembly replace due to a squeaky noise when braking Sunroof leak along the seam. Driver side rear quarter panel had a mark on the clear oat from the plastic applied to protect it during transport. 
Mazda CX-5 in Illinois, United States
Apr 2016 - Sep 2017
Oct 2016

3000 mi
Something is rubbing in the left front. Noticeable when driving 20 mph and slowing to a stop. Dealer could not feel problem. Independent mechanic did and says the front transfer case is buzzing when the engine is running with the car on a rack. This has been present since 500 miles. Two dealers have evaluated without solving the problem. 
Mazda CX-5 in Florida, United States
Jan 2016 - Jun 2017
Jun 2017

21000 mi
Driver side door was squeeking and bolts needed to be tightened. I love this car! 
Mazda CX-5 in Ontario, Canada
Jul 2015 - Mar 2016
Jan 2016 The in dash GPS system would not respond correctly to voice commands, was missing street info and periodically would go blank. Resetting the GPS did not help. Dealer advised a map update but this has not resolved the problem. Issue ongoing. 
Mazda CX-5 in California, United States
Aug 2015 - Feb 2016
Feb 2016

7000 mi
Engine fuel evaporative valve stuck closed causing CEL. Dealership replaced purge valve. 
Mazda CX-5 in California, United States
Apr 2017 - Sep 2017
Jul 2017

13000 mi
The leather cowling are the dashboard display was peeling and had to be replaced. 
Mazda CX-5 in California, United States
Nov 2016 - Jun 2017
Jun 2017

5400 mi
Rattle from left rear windshield area. This has been fixed. Rattle from right dashboard area when driving on pavement that is less than very smooth. This has been fixed. Rattle/vibration from left dash area above the steering column/left corner when driving on less than smooth pavement. Prominent when coming to rolling stop. Took car home after attempted fix from the dealership. Dealer removed left side speaker cover, road tested. noise still there. Removed the wiper and cowl and tested without cowl found noise is gone. Dealer put foam tape on all contact and put the cowl back and found noise gone. Put foam tape on cowl contact with windshield and road tested and found noise gone. Took the car home and the problem has not been resolved. Rattle and vibration is still occurring just as before the repair/correction. Will be returning the car for more diagnosis. 
Mazda CX-5 in Ontario, Canada
Aug 2017 - Sep 2017
Jun 2017

14880 mi
Repaired loose drivers seat. Replaced the rails on which the seat move, for and aft. 
Mazda CX-5 in Pennsylvania, United States
Apr 2015 - Sep 2016
Nov 2015

8000 mi
Squeak coming from front end, generally when braking at low speed. Noise has not gone away from two separate dealer visits. 
Sep 2016

16000 mi
Squeak in front end diminished on its own but never went away. We still heard the squeak 50 percent of the time. 

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2016 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic AWD

Mazda CX-5 in Quebec, Canada
Feb 2016 - Sep 2017
Mar 2017

16120 mi
Rear lift gate replacement. Full detail avaialble at : http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?mk=2891&md=0&fy=0&ty=9999&ft=&ls=0&sy=0&lang=eng&rn=2016431&cf=SearchResult&pg=0 
Mazda CX-5 in Iowa, United States
Aug 2016 - Sep 2017
Jan 2017

10200 mi
The locking mechanism that hold center console lid down broke off. Center console lid would not stay down as a result. 
Mazda CX-5 in Pennsylvania, United States
Jul 2016 - Jan 2017
Jan 2017

8000 mi
GPS freezes 
Mazda CX-5 in Colorado, United States
Sep 2015 - Oct 2017
Jun 2017

35000 mi
Noticed significant fluid leaking from rear differential. Dealer diagnosed as rear diff fill-plug was loose. Dealer was the last to tough the read diff at 30K flush service. Dealer topped on rear diff with fluid and made sure the fill and drain plugs were tightened properly. Rear diff has been completely dry since. 
Mazda CX-5 in New Mexico, United States
Mar 2016 - Sep 2017
Jul 2017

23000 mi
Brakes squeal. Dealer was unable/unwilling to fix. Vehicle continues to squeak on braking. Replaced rear liftgate gas struts under warranty. Fuel filler neck modification recall. Bolt removed from filler neck to prevent possible fire in the event of a crash. 
Mazda CX-5 in Connecticut, United States
Nov 2016 - Sep 2017
Jan 2017

2000 mi
Defective tires. 4. All replaced under warranty. Problem was noticed in the first week of ownership. Vibration in steering. Dealer stated Tries are "ok" but felt that since it is a new car they should all be replaced. There was a recall on the tires as well. Dealer ordered tires, took about a week, dealer was good about getting them replaced. 
May 2017

9000 mi
Passenger front door stereo speaker failed. Worked intermittently. Was fine until April 2017. Speaker stopped working altogether. Dealer replaced speaker. Ordering of speaker took 7 working days. Works fine now. 
Mazda CX-5 in Michigan, United States
Apr 2016 - Oct 2017
Jul 2016

2500 mi
Check Engine Soon Light came out twice within one month. PC module was replaced. 
Oct 2017

18100 mi
Check Engine Light came back on. Dealer replaced the oxygen sensor. Check engine light came back on a few days after the oxygen sensor was replaced on 10/11. Took it back to the dealer on 10/23. Dealer checked for codes. PO137, P2096. Rear oxygen sensor low voltage. Post cat lean. Checked wiring from rear oxygen sensor to PCM. Wiring was good. Monitored fuel trims - good.. Swap engine. No vacuum leaks found. Checked fuel pressure - good. Advised to try different source of fuel. Didn't work. Light has come back on. 
Mazda CX-5 in Ontario, Canada
Mar 2015 - Sep 2017
Aug 2017

32240 mi
LED daytime running light failed in passenger side headlight assembly. Dealer replaced assembly under warranty. 
Mazda CX-5 in Tennessee, United States
Oct 2015 - Sep 2017
May 2017

7000 mi
Passenger air bag recall 
Mazda CX-5 in New Jersey, United States
Nov 2015 - Sep 2017
Dec 2016

10000 mi
Noisy heater/AC blower motor replaced under warranty. It was making a growling noise at low fan speeds. Replacement blower motor is quiet. 
Mazda CX-5 in Illinois, United States
Jul 2015 - Aug 2015
Aug 2015 Rattle from glove box in new vehicle. On closer inspection, a trim piece underneath the glove box had come unsecured. I asked the dealer to repair. Dealer secured the piece and confirmed no damage to the clip. Rattle stopped. 
Mazda CX-5 in Iowa, United States
Jul 2015 - Sep 2017
Apr 2016

16700 mi
Front tire pressure sensor went bad. Took the dealer four tries to reset the sensor. The first three times they did not attempt to reset it and told me they did reset the sensor. Very frustrating. 
Sep 2016

25000 mi
Center lid latch broke 
Mazda CX-5 in Pennsylvania, United States
Jul 2015 - Sep 2017
May 2016

10000 mi
Center console lid latch, broke, cheap plastic used for latch 
Feb 2017

18000 mi
Battery, car would not start, slow cranking, finally battery dead, AAA started car, said need new battery, took to dealer, whereas dealer said battery was fine...strange this issue was...car has been starting OK since.... 
Mar 2017

19000 mi

US $249
after previous issue with no start and AAA called to start car, took to dealer, dealer said battery was OK....however, car would start slowly, i coughed up the money out of my own pocket for a new battery, and guess what...car starts like it was new. I still feel, battery was weak even though it showed to be OK....did not want to get stranded, which I would have to have this happen 2 more times to fight for a new battery under lemon law...no time for this crap. so just bought a new battery, but will remember this next time I am in market for a new car. 
Mazda CX-5 in New Jersey, United States
Jun 2015 - Oct 2017
Mar 2016

4000 mi
intermittent message on dash display that smart city brake support has malfunctioned. 
May 2016

5100 mi
Repeated dead battery if car is not used for a week or more. 
Sep 2016

8000 mi
Vehicle would not start. Towed to dealer. Dealer found battery defective, would not charge. Replaced battery Navigation/radio screen not working. Totally black. This occurred within 12 hours of previous dealer visit to replace defective battery. Dealer did not have necessary parts (CMU) to attempt repair. Waiting on parts. 
Dec 2016

10000 mi
Drivers seat-- leather tearing again at seams-- Dealer sent to upholstery shop for repairs, done incorrectly, sent back to upholstery shop, drivers seat back upper leather section replaced 
Mazda CX-5 in Quebec, Canada
Mar 2015 - May 2017
Jun 2016

17360 mi
Broken gimball cracking sound when turning. 
Dec 2016

26040 mi
I reported hard shifting and knock feel from transmission when i let go of the accelerator and re-accelerate. They test drive and report same thing. Reset and reprogramm computer seem ok for now. Will have to see on long run. 
Mazda CX-5 in California, United States
May 2015 - Sep 2017
Jun 2015

1000 mi
Navigation/Audio system would crash and not reboot without shutting car down for 30 minutes, then restarting. Dealer installed a software update (version 55.000) for the infotainment system. This problem began to occur on day 1 of ownership. 
Oct 2015

7000 mi
Smart City Brake System developed a fault,the dash light was illuminated warning that the system was malfunctioning. Tech said it was due to a "low voltage event" but nothing needed to be replaced. Battery checked out good. Code was cleared. 
Mazda CX-5 in North Carolina, United States
Aug 2015 - Sep 2017
Sep 2015

1000 mi
At 772 miles, car would not engage in drive then would slam into gear. When trying to accelerate would start slipping badly. Warning lights: TPMS, TCS then AT & engine. Transmission replaced, was told Sports Mode was causing internal failure 
Mazda CX-5 in Quebec, Canada
Mar 2015 - Sep 2017
Oct 2016

16740 mi
Parking brake light would illuminate during acceleration. Was more frequent during cold weather. After two trips to the dealer, the problem was the FSC (camera). Replaced under warranty and that strangely solved the problem. 
Mazda CX-5 in Ontario, Canada
Sep 2015 - Oct 2017
Jul 2016

15780 mi
1. Speaker rumbles the door trip (fit and finish issue) 2. Music button on centre console got stuck pressed inside and won't come out (fit and finish issue). 3. Nav froze 5 times with no ability to restart when charging phone. Doors won't lock when walking away from vehicle with smart key. 
Jan 2017

24800 mi
Ambient temperature sensor bust. Replaced by dealer under warranty. 
Aug 2017

37200 mi
Liftgate struts replaced under recall. 
Sep 2017

43400 mi
Liftgate struts earlier replaced under recall not working properly again (too weak, liftgate falls on your head). Leatherette around infotainment system is bubbling and coming off. Mazda took pictures, will send to HQ to get authorization for part replacement or otherwise. Waiting on their phone call... 
Oct 2017

48980 mi
Dealership received infotainment screen trim, forgot to tell me, I proactively reached out to them, came, they installed it whilst I wait. The trim was bubbling and wrinkling. 
Mazda CX-5 in Massachusetts, United States
May 2016 - Sep 2017
Jul 2016

1700 mi
Leak in condenser 
Mazda CX-5 in Ohio, United States
Feb 2015 - Sep 2017
Feb 2017

18000 mi
LED Daytime running light inoperable on driver's side. 
Mazda CX-5 in Colorado, United States
Aug 2015 - Sep 2017
Feb 2016

2000 mi
Screw holding driver's side sun visor fell out and was lost. 
Mazda CX-5 in New Jersey, United States
Oct 2015 - Sep 2017
Nov 2015

1000 mi
Transmission died @ 400 miles.; engine would rev up and suddenly slam in when stopped at a light, stop sign, etc. Dealer replaced w/new (supposedly) transmission. 1000+ miles now, and so far so good. 
Mazda CX-5 in Washington, United States
Aug 2015 - Apr 2016
Apr 2016

7000 mi
Transmission started hesitating while shifting from neutral, reverse, or stop lights up to 30 secs. Shifts were very hard. Transmission was replaced under warranty. 
Mazda CX-5 in Maryland, United States
May 2016 - Sep 2017
Jan 2017 The check engine light came on, and I took the car to the dealership. They "reflashed" something and I was on my way. 

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2016 Mazda CX-5 4dr SUV

155-horsepower 2.0L I4 6-speed manual FWD

Mazda CX-5 in New York, United States
Apr 2015 - Jun 2017
Mar 2016

15000 mi
Rear seat latch Assembly 

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2016 Mazda CX-5 Repair Histories

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2016 Mazda CX-5 problems occur, check out our car reliability stats.