2016 Mazda CX-5 Mazda CX-5 2016

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2016 Mazda CX-5 repairs by problem area

Engine (10%)

Transmission and Drivetrain (6%)

Brakes and Traction Control (13%)

Suspension and Steering (4%)

Electrical and Air Conditioning (38%)

Paint, Rust, Leaks, Rattles, and Trim (23%)

Other (6%)

Chart based on 164 repairs.
See TSBs and recalls for the 2016 Mazda CX-5.

2016 Mazda CX-5 repair cost distribution

$2500+ (0%)

$1000 - $2499 (6%)

$500 - $999 (5%)

$100 - $499 (27%)

< $100 (61%)

Worried about potential repair costs? An extended warranty can provide peace of mind.

Chart based on 96 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.

2016 Mazda CX-5

Engine not specified

Mazda CX-5 in Luxembourg
Mar 2018 - Apr 2018
Apr 2018

21080 mi

€100
Pads were replaced. Noise when braking. 
Mazda CX-5 in Ontario, Canada
Jul 2017 - Jun 2018
Apr 2018

8501 mi

C $646
Windshield replacement 

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2016 Mazda CX-5 4dr SUV

turbocharged 148hp 2.2L I4 Diesel 6-speed shiftable automatic AWD

Mazda CX-5 in Victoria, Australia
Jan 2016 - Jun 2022
Jan 2022

80600 mi
Replaced the EGR valve but the engine light is still on. Repairer intends to clean manifold due to build up. 
Jun 2022

85560 mi

A $553
Replace oil switch 

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2016 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic FWD

Mazda CX-5 in Florida, United States
Nov 2015 - Dec 2018
Dec 2017

24600 mi

US $150
Emblem bracket was ordered for replacement due to one tab being broke off by garage door. Emblem itself if fine and will be placed back into new bracket. Wife's car and parked a skosh close to front of garage. She was trying to make room for me to haul my bowling balls to my car. I wasn't going bowling during the holidays. So it goes. 
Mazda CX-5 in Texas, United States
Mar 2016 - Nov 2021
Apr 2018

25000 mi

US $110
OEM battery died at 2 years and replaced with a much higher aftermarket CCA battery. My other 2016 Mazda's battery is registering low too so the low CCA OEM batteries seem to be very low quality. 
Mazda CX-5 in Oklahoma, United States
Dec 2016 - Jan 2024
Jun 2020

27330 mi

US $100
Belt tensioner leaking fluid 
Mazda CX-5 in Ohio, United States
Mar 2015 - Jun 2018
May 2018

89000 mi

US $1200
I opted NOT to have the work done. LED DTR on drivers side went bad. Dealer quoted $1,200 to fix. Opted to buy a new 2018 Mazda with Costco pricing! 
Mazda CX-5 in New York, United States
Apr 2017 - Nov 2021
Nov 2020

36000 mi
New brakes and rotors needed 
Mazda CX-5 in Arkansas, United States
May 2017 - Dec 2018
Jun 2017

300 mi
The optional navigation system did not work. Dealer installed SD chip with Navigation was not installed correctly. 
Mazda CX-5 in Florida, United States
Sep 2015 - Jun 2022
Sep 2018

15200 mi

US $100
Real time mpg reading was broken. The readings were jumping around randomly. Dealer did something to fix it, not sure if anything was replaced or not. 
Sep 2019

18000 mi

US $440
replace belt tensioner 
Jun 2020

20000 mi

US $600
Replaced tires 
Jul 2021

22500 mi

US $45
battery dead. replaced under warranty. 
Mazda CX-5 in Ohio, United States
Feb 2016 - Jun 2022
Jul 2017

20088 mi
Recall for rear hatch gas shocks. Corrosion problem with inital set 
Mazda CX-5 in Texas, United States
Apr 2015 - Jun 2018
Oct 2016

15000 mi
Brought the car in for 15k mile service. I also asked them to check the transmission because I was having intermittent issues, where going from Reverse to Drive introduced some sort of delay even when the gas pedal is pressed. I could not reproduce the issue every time I try to, but apparently the dealership was able to. They said their tech traced it to an internal transmission problem and they replaced the transmission under warranty. 
Dec 2017

25000 mi
LED headlights had some sort of staining or residue on them that could not be cleaned. headlights were replaced under warranty. 
Jan 2018

25500 mi
The center armrest latch broke. So the armrest wouldn't stay closed until it was repaired. 
Mazda CX-5 in Florida, United States
Jan 2016 - Sep 2018
Jun 2017

21000 mi
Driver side door was squeeking and bolts needed to be tightened. I love this car! 
Mazda CX-5 in Ontario, Canada
Aug 2017 - May 2018
Jun 2017

14880 mi
Repaired loose drivers seat. Replaced the rails on which the seat move, for and aft. 
Mazda CX-5 in California, United States
Apr 2017 - Jun 2022
Jul 2017

13000 mi
The leather cowling are the dashboard display was peeling and had to be replaced. 
Mazda CX-5 in Florida, United States
Jun 2015 - May 2017
Aug 2015 Left entire springs, strut and assembly replace due to a squeaky noise when braking Sunroof leak along the seam. Driver side rear quarter panel had a mark on the clear oat from the plastic applied to protect it during transport. 
Mazda CX-5 in Texas, United States
Sep 2015 - Jan 2022
Dec 2015

1000 mi
Found that the passenger side rear reflector (in bumper) was not secured into bumper properly. It would push in when touched. Dealer attempted to secure it, but couldn't, so entire new bumper assemply was ordered, painted,and installed. 
Jul 2016

5200 mi
The leather drivers seat cover was replaced as it would not properly fasten at the bottom front lip. The newly replaced seat cover now has the same issue. Repair tech damaged door sill paint upon reinstalling seat. 
Mazda CX-5 in California, United States
Feb 2017 - Jun 2018
Jul 2017

3000 mi

US $1200
ground issue 
Mazda CX-5 in California, United States
Nov 2016 - Feb 2022
Jun 2017

5400 mi
Rattle from left rear windshield area. This has been fixed. Rattle from right dashboard area when driving on pavement that is less than very smooth. This has been fixed. Rattle/vibration from left dash area above the steering column/left corner when driving on less than smooth pavement. Prominent when coming to rolling stop. Took car home after attempted fix from the dealership. Dealer removed left side speaker cover, road tested. noise still there. Removed the wiper and cowl and tested without cowl found noise is gone. Dealer put foam tape on all contact and put the cowl back and found noise gone. Put foam tape on cowl contact with windshield and road tested and found noise gone. Took the car home and the problem has not been resolved. Rattle and vibration is still occurring just as before the repair/correction. Will be returning the car for more diagnosis. 
Aug 2021

42000 mi
Belt tensioner leaking. Repair recommended. Repair not done yet. 
Mazda CX-5 in Pennsylvania, United States
Apr 2015 - Sep 2016
Nov 2015

8000 mi
Squeak coming from front end, generally when braking at low speed. Noise has not gone away from two separate dealer visits. 
Sep 2016

16000 mi
Squeak in front end diminished on its own but never went away. We still heard the squeak 50 percent of the time. 
Mazda CX-5 in Florida, United States
Jun 2015 - Jun 2022
Oct 2021

45754 mi
Left headlight began to fail. Once brought in for repair, it was discovered that there was an active RECALL and both headlights were replaced free of charge. 
Mazda CX-5 in North Carolina, United States
Apr 2017 - Jun 2022
Apr 2018

9150 mi
A trim piece on the lift gate showed signs of melting. It was explained that it is possible that it parked outside, any concentration of heat directed from building windows can cause the situation. Mazda will not replace for free. I was expected to pay for a replacement trim piece. 
Mazda CX-5 in Ontario, Canada
Jul 2015 - Jun 2021
Jan 2016

10060 mi
The in dash GPS system would not respond correctly to voice commands, was missing street info and periodically would go blank. Resetting the GPS did not help. Dealer advised a map update but this has not resolved the problem. Issue ongoing. 
Mazda CX-5 in Ohio, United States
Dec 2015 - Jun 2022
Dec 2017

12000 mi
Had dealer install latest software update for infotainment system in hopes that it would fix slow and flaky performance with Bluetooth. Unfortunately while things are a bit faster, it still runs poorly overall. 
Apr 2018

14500 mi
Another software update for Mazda Connect. Incrementally better but still bad overall. 
Oct 2018

17000 mi
Yet another update for Mazda Connect, and yet again it slightly changes the appearance but doesn't fix the problems. Very disappointed with Mazda. 
Jan 2019

20000 mi
Passenger side door lock was making noise when actuating. Replaced under Goodwill warranty. Dealer finally determined that navigation SD card was bad and causing most of the issues with infotainment. Card was replaced and it's working better. Still not great but at least it isn't crashing every day. 
Jan 2020

25000 mi
Brakes make a loud squealing noise when applying moderate pressure at lower speeds. Goes away when stopping quickly. SA reported back rotors are grooved and pads down to 5 mm, so safe but will need replaced relatively soon. After a recall replaced the rear gas struts holding tailgate, the new parts began to make noise. Tech was able to lubricate something and claims noise is gone. 
Dec 2020

27000 mi
Driver's door open/close sensor is intermittently broken. The car will often think the door is closed when it's actually open. Loud noise when opening/closing tailgate is still there 
May 2021

28000 mi
LED DRLs both failed. *Very* expensive to replace but fortunately there was a service campaign. 
Jan 2022

32000 mi
Driver's door open/close sensor will often indicate that the door is closed even when open. The vehicle has auto lock and will lock the door and set the alarm with things still open. Dealer could not diagnose the problem and didn't fix it. 
Mazda CX-5 in Georgia, United States
Aug 2015 - Dec 2018
Sep 2015

8000 mi
Passengers front seat stitching faulty Front passengers side foot/console panel keeps popping out 
Mar 2016

13000 mi
Cloudy "haze" increasing on inside of headlights (both, front) 
Mazda CX-5 in Florida, United States
Jun 2016 - Mar 2022
Jun 2021

32600 mi

US $190
Rear brake pads replaced 
Mazda CX-5 in New Jersey, United States
Jul 2015 - Jun 2022
Nov 2020

57000 mi

US $150
Center console latch broke. Replaced by dealer 
Mazda CX-5 in Ontario, Canada
Jul 2019 - Jun 2022
Oct 2021

62620 mi

C $180
Rear brake pad draging. Replaced pads and rotors. 
Jan 2022

65100 mi

C $250
Needed new Battery 
Mazda CX-5 in California, United States
Aug 2015 - Feb 2016
Feb 2016

7000 mi
Engine fuel evaporative valve stuck closed causing CEL. Dealership replaced purge valve. 

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2016 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic AWD

Mazda CX-5 in Nova Scotia, Canada
Jan 2018 - Sep 2018
Jul 2018

66960 mi
Poor response when accelerating. Ordered new PCM. Dead battery caused by bad wiring harness. Harness replaced as part of a TSB. 
Sep 2018

67580 mi
Bent pin in harness going to body control module 
Mazda CX-5 in Virginia, United States
Oct 2016 - Jun 2022
Apr 2018

15000 mi

US $70
Battery cable on neg side came loose 
Jun 2018

18000 mi

US $49
windshield cracked during PM. sealed by dealer 
Jun 2022

64000 mi

US $800
Windshield cracked. Replaced 
Mazda CX-5 in Massachusetts, United States
Jun 2016 - Sep 2022
Nov 2018

27000 mi
Seat cover comes loose below the front of the cushion. Dealer fix ineffective. Finally just used gorilla glue. Poor design by Mazda. But has only marginal effect on comfort. 
Mazda CX-5 in Alabama, United States
Jan 2017 - Dec 2020
May 2018

24000 mi
Leather on steering wheel fell apart 
Mazda CX-5 in Virginia, United States
Jul 2017 - Jan 2019
May 2018

34000 mi

US $20
Calipers were not sliding anymore and causing it to warp the rotors under hard braking. 
Mazda CX-5 in New York, United States
Dec 2017 - Jun 2022
Jan 2019

14000 mi
mis-function of damper controls (buttons) not actual damper motor. Dealer svc tech attempted to free buttons but unsuccessful. Dlr ordered replacement from Pennsylvania warehouse. 
Mar 2019

39000 mi
Defective dash panel AC & blower mode push buttons replaced. Dealer tried to claim that some drink/liquid was the cause but, after a threat of lawyer intervention he replaced. There was never a spill; Poughkeepsie service manager is a scammer. 
Jul 2019

22000 mi
Mode buttons replaced 
Feb 2022

45000 mi

US $90
Over heated rear wheel 
Mazda CX-5 in Quebec, Canada
Feb 2017 - Jun 2022
Jan 2022

55800 mi

C $200
Battery needed replacement 
Mazda CX-5 in New York, United States
Sep 2016 - Jun 2022
Dec 2021

83000 mi

US $450
Muffler rereplaced 
Mazda CX-5 in Pennsylvania, United States
Sep 2016 - Jun 2022
Jan 2021

68000 mi

US $120
Connecting rod [stabilizer bar link] 
Mazda CX-5 in Ontario, Canada
Dec 2015 - Jun 2022
Jun 2022

201500 mi

C $200
Drive belt broke 
Mazda CX-5 in New Jersey, United States
Apr 2016 - Oct 2023
Mar 2023

78289 mi

US $900
Front brake rotor and pads 
Jun 2023

82000 mi

US $1400
As mentioned in a service bulletin, ball joint and control arm bushing wore out prematurely. I decided to replace both sides $800 for parts $700 labor 
Oct 2023

88000 mi

US $200
Rear rotors and pads replaced Duralast Gold Brake Rotor 77105DG Duralast Gold Ceramic Brake Pads DG1846 
Mazda CX-5 in California, United States
Feb 2015 - Jul 2022
Mar 2022

32000 mi
infotainment system bricked. it's on continuous bootloop. so far unfixed, it's an issue known to mazda and possibly will not cost me anything out of pocket once i get it fixed. however the cost to replace the unit would be ~$1500. 
Mazda CX-5 in Minnesota, United States
Sep 2017 - Jun 2021
Nov 2020

75000 mi

US $160
Replaced battery 
Mazda CX-5 in Massachusetts, United States
Nov 2015 - Jan 2020
Dec 2019

43000 mi

US $90
Right headlight replacement due to LED fade. 
Mazda CX-5 in New York, United States
Jul 2017 - Jun 2022
Oct 2018

104000 mi
The camera for the rear view had failed two or three times. I reported this to the dealer, they did a systems test which they say had validated my complaint. A new part was ordered and subsequently installed under warranty. With work completed, camera view is enhanced and is working without interruption. 
Mazda CX-5 in Washington, United States
Aug 2016 - Jun 2022
Sep 2018

31000 mi
Passenger side rear parking brake was stuck on. Had to replace the rear unit and pads and rotor 
Mazda CX-5 in Texas, United States
Jun 2017 - Jan 2022
Jun 2018

25000 mi

US $100
Caliper replaced, rotor turned 
Mazda CX-5 in Massachusetts, United States
Nov 2015 - Nov 2020
Sep 2018

127000 mi

US $130
Dead battery replaced 
Mazda CX-5 in Pennsylvania, United States
Nov 2018 - Jun 2022
Dec 2019

46000 mi
Reflashed the PCM due to jolts when stopped at a light. 
Mazda CX-5 in New York, United States
Jan 2016 - Jun 2022
Apr 2019

68585 mi

US $68
Replaced rear brake pads. I had to use OEM Mazda Brake pad # KAYO-26-48Z because the 2016.5 CX-5 has the electronic parking brake. These pads are only available from MAZDA. Price with discount is $68.46. 
Oct 2019

79780 mi

US $53
Front brake pads 60% worn. Replaced pads with Bosch BE-1623H @ $53.00. 
Mazda CX-5 in Tennessee, United States
Jun 2017 - Jun 2022
Jan 2019

30000 mi
A/C blower motor replacement under warranty. 
Mazda CX-5 in Ontario, Canada
Aug 2016 - Jun 2022
Nov 2017

10540 mi
Broken latch on arm rest storage lid - fixed under warranty. 
May 2022

34100 mi

C $300
Failure on driver's door lock to be repaired. Car will lock and unlock itself on it's own. 
Mazda CX-5 in New Jersey, United States
Oct 2015 - Jan 2022
Nov 2015

1000 mi
Transmission died @ 400 miles.; engine would rev up and suddenly slam in when stopped at a light, stop sign, etc. Dealer replaced w/new (supposedly) transmission. 1000+ miles now, and so far so good. 
Dec 2018

52000 mi

US $350
Known problem with early models - rear brakes hang up, causing abnormal wear. 
Mazda CX-5 in Quebec, Canada
Mar 2015 - Jan 2022
Oct 2016

16740 mi
Parking brake light would illuminate during acceleration. Was more frequent during cold weather. After two trips to the dealer, the problem was the FSC (camera). Replaced under warranty and that strangely solved the problem. 
Mar 2018

27900 mi
Electronic parking brake remained engaged while driving, despite indicator light being off. Rear passenger brake was hot after a short drive. Dealer inspected the rear brakes and found no issues, despite the brake pads being worn down to 2mm. Suggested replacement at customer expense. 
May 2018

29760 mi

C $400
Rear brake calipers and EPB replaced. Pads and rotors replaced at owner's expense at the same time. 
Apr 2019

37200 mi
The daytime running light LEDs were dim and flickering. Replaced out of warranty under goodwill. 
May 2020

45880 mi

C $1500
TAU unit failed. No audio from speakers. Diagnostics were performed by swapping in a known-working TAU. Part changed - no explanation given for failure. 
Jun 2021

50220 mi

C $400
Coil failed on cylinder 1. 
Mazda CX-5 in Washington, United States
Aug 2015 - Apr 2016
Apr 2016

7000 mi
Transmission started hesitating while shifting from neutral, reverse, or stop lights up to 30 secs. Shifts were very hard. Transmission was replaced under warranty. 
Mazda CX-5 in Colorado, United States
Aug 2015 - May 2018
Feb 2016

2000 mi
Screw holding driver's side sun visor fell out and was lost. 
Mazda CX-5 in North Carolina, United States
Sep 2015 - Dec 2018
Jul 2017

20000 mi
Roof spoiler was creating a rattle. Bolts were not tight enough. Dealer adjusted the bolts 
Mazda CX-5 in New Jersey, United States
Nov 2015 - Dec 2018
Dec 2016

10000 mi
Noisy heater/AC blower motor replaced under warranty. It was making a growling noise at low fan speeds. Replacement blower motor is quiet. 
Mazda CX-5 in North Carolina, United States
Aug 2015 - Jun 2021
Sep 2015

1000 mi
At 772 miles, car would not engage in drive then would slam into gear. When trying to accelerate would start slipping badly. Warning lights: TPMS, TCS then AT & engine. Transmission replaced, was told Sports Mode was causing internal failure 
Jun 2018

33000 mi
Glitch with backup camera not working, then radio failed, entire screen blank. Working fine next day. Reported to dealer to have on record. 
Mazda CX-5 in Iowa, United States
Jul 2015 - Jun 2022
Apr 2016

16700 mi
Front tire pressure sensor went bad. Took the dealer four tries to reset the sensor. The first three times they did not attempt to reset it and told me they did reset the sensor. Very frustrating. 
Sep 2016

25000 mi
Center lid latch broke 
Jan 2021

101000 mi

US $100
Front passenger wheel bearing went out. Replaced with new bearing. 
Mazda CX-5 in Quebec, Canada
Mar 2015 - May 2017
Jun 2016

17360 mi
Broken gimball cracking sound when turning. 
Dec 2016

26040 mi
I reported hard shifting and knock feel from transmission when i let go of the accelerator and re-accelerate. They test drive and report same thing. Reset and reprogramm computer seem ok for now. Will have to see on long run. 
Mazda CX-5 in Ohio, United States
Feb 2015 - Feb 2022
Feb 2017

18000 mi
LED Daytime running light inoperable on driver's side. 
Mar 2020

50000 mi
Headlights replaced for LED failure 
Mazda CX-5 in California, United States
May 2015 - Jan 2018
Jun 2015

1000 mi
Navigation/Audio system would crash and not reboot without shutting car down for 30 minutes, then restarting. Dealer installed a software update (version 55.000) for the infotainment system. This problem began to occur on day 1 of ownership. 
Oct 2015

7000 mi
Smart City Brake System developed a fault,the dash light was illuminated warning that the system was malfunctioning. Tech said it was due to a "low voltage event" but nothing needed to be replaced. Battery checked out good. Code was cleared. 
Mazda CX-5 in New Jersey, United States
Jun 2015 - Jun 2018
Mar 2016

4000 mi
intermittent message on dash display that smart city brake support has malfunctioned. 
May 2016

5100 mi
Repeated dead battery if car is not used for a week or more. 
Sep 2016

8000 mi
Vehicle would not start. Towed to dealer. Dealer found battery defective, would not charge. Replaced battery Navigation/radio screen not working. Totally black. This occurred within 12 hours of previous dealer visit to replace defective battery. Dealer did not have necessary parts (CMU) to attempt repair. Waiting on parts. 
Dec 2016

10000 mi
Drivers seat-- leather tearing again at seams-- Dealer sent to upholstery shop for repairs, done incorrectly, sent back to upholstery shop, drivers seat back upper leather section replaced 
Mazda CX-5 in Illinois, United States
Jul 2015 - Aug 2015
Aug 2015 Rattle from glove box in new vehicle. On closer inspection, a trim piece underneath the glove box had come unsecured. I asked the dealer to repair. Dealer secured the piece and confirmed no damage to the clip. Rattle stopped. 
Mazda CX-5 in Pennsylvania, United States
Jul 2015 - Jun 2022
May 2016

10000 mi
Center console lid latch, broke, cheap plastic used for latch 
Feb 2017

18000 mi
Battery, car would not start, slow cranking, finally battery dead, AAA started car, said need new battery, took to dealer, whereas dealer said battery was fine...strange this issue was...car has been starting OK since.... 
Mar 2017

19000 mi

US $249
after previous issue with no start and AAA called to start car, took to dealer, dealer said battery was OK....however, car would start slowly, i coughed up the money out of my own pocket for a new battery, and guess what...car starts like it was new. I still feel, battery was weak even though it showed to be OK....did not want to get stranded, which I would have to have this happen 2 more times to fight for a new battery under lemon law...no time for this crap. so just bought a new battery, but will remember this next time I am in market for a new car. 
Mazda CX-5 in Massachusetts, United States
May 2016 - Feb 2020
Jul 2016

1700 mi
Leak in condenser 
Mazda CX-5 in Ontario, Canada
Sep 2015 - Mar 2022
Jul 2016

15780 mi
1. Speaker rumbles the door trip (fit and finish issue) 2. Music button on centre console got stuck pressed inside and won't come out (fit and finish issue). 3. Nav froze 5 times with no ability to restart when charging phone. Doors won't lock when walking away from vehicle with smart key. 
Jan 2017

24800 mi
Ambient temperature sensor bust. Replaced by dealer under warranty. 
Aug 2017

37200 mi
Liftgate struts replaced under recall. 
Sep 2017

43400 mi
Liftgate struts earlier replaced under recall not working properly again (too weak, liftgate falls on your head). Leatherette around infotainment system is bubbling and coming off. Mazda took pictures, will send to HQ to get authorization for part replacement or otherwise. Waiting on their phone call... 
Oct 2017

48980 mi
Dealership received infotainment screen trim, forgot to tell me, I proactively reached out to them, came, they installed it whilst I wait. The trim was bubbling and wrinkling. 
Dec 2017

49600 mi
Both headlights led flickering. Checked harness connections, didn't help. Ordered both headlamps assembly as per Mazda HQ. 
Mar 2022

133300 mi

C $1800
Bearing,  tie rods,  brake caliper ceased, alignment, coolant flush, oil change. 
Mazda CX-5 in Connecticut, United States
Nov 2016 - Jan 2020
Jan 2017

2000 mi
Defective tires. 4. All replaced under warranty. Problem was noticed in the first week of ownership. Vibration in steering. Dealer stated Tries are "ok" but felt that since it is a new car they should all be replaced. There was a recall on the tires as well. Dealer ordered tires, took about a week, dealer was good about getting them replaced. 
May 2017

9000 mi
Passenger front door stereo speaker failed. Worked intermittently. Was fine until April 2017. Speaker stopped working altogether. Dealer replaced speaker. Ordering of speaker took 7 working days. Works fine now. 
Mazda CX-5 in Maryland, United States
May 2016 - Feb 2019
Jan 2017 The check engine light came on, and I took the car to the dealership. They "reflashed" something and I was on my way. 
Mazda CX-5 in Ontario, Canada
Mar 2015 - Apr 2019
Aug 2017

32240 mi
LED daytime running light failed in passenger side headlight assembly. Dealer replaced assembly under warranty. 
Mazda CX-5 in New Mexico, United States
Mar 2016 - Jun 2022
Jul 2017

23000 mi
Brakes squeal. Dealer was unable/unwilling to fix. Vehicle continues to squeak on braking. Replaced rear liftgate gas struts under warranty. Fuel filler neck modification recall. Bolt removed from filler neck to prevent possible fire in the event of a crash. 
Sep 2018

37000 mi

US $1100
Mazda has a problem and they know it, but to date, they have not issued a recall for this widespread problem. Like many other CX-5 owners, the DRL LEDs in both my headlight assemblies failed just out of warranty. This is a known problem amongst CX-5 owners online; Mazda will not admit as such, however. But, my service advisor said differently: "Yes, these fail all the time. That's why we keep them in stock." Update: Mazda finally issued a recall for this issue in early 2020. After a brief visit to the dealership to inspect the previous repair, they reimbursed me the entire amount I paid for this repair in Sept 2018. The Mazda Customer Experience Center handled this entire situation with great professionalism and excellent customer service. Anyway, I was able to get Mazda to goodwill about $1400 of the $2500 total cost (parts, labor) of the repair. This took quite a bit of back-and-forth with their "Customer Experience Center." I do have to say that the person I worked with at Mazda was really helpful through the whole process. Also, I figured that if Mazda ever does initiate a recall, I will be reimbursed what I spent, and if they don't, I probably was never going to get as good of an offer as this one, anyway. My (new) DRLs are unplugged to prevent this happening again. I'd rather have functional DRLs that I can plug in if I need to than 2x $1000 paperweights on the front of my vehicle. 
Nov 2018

39000 mi

US $85
OEM battery failed. Replaced. 
Nov 2020

59000 mi
Nuts holding the rear spoiler and top brake light to body of car were backing out of studs. Discovered this as an increasingly loud rattle when closing the rear hatch. FInally, one nut fell off inside and was rattling around inside the rear hatch. Took the interior trim off and found ALL the nuts holding the rear spoiler on the body of the car partially backed out. The spoiler was also quite loose and I'm sure would eventually have fallen off the vehicle. I re-tightened all the nuts and used Blue Loctite to prevent them backing out again. 
Feb 2022

83000 mi

US $150
Replaced leaking hydraulic belt tensioner 
Mazda CX-5 in Pennsylvania, United States
May 2017 - Jun 2022
Jan 2018

18000 mi
DRIVERS SEAT CUSHION HEATING PAD NEEDED TO BE REPLACED UNDER A TSB FAILURE. 
Mazda CX-5 in Michigan, United States
Aug 2015 - Jun 2022
Oct 2017

44000 mi
Recall repair on liftgate. 
Jan 2020

78000 mi

US $300
Routine brake replacement. 
Mazda CX-5 in Illinois, United States
Apr 2016 - Jun 2022
Oct 2016

3000 mi
Something is rubbing in the left front. Noticeable when driving 20 mph and slowing to a stop. Dealer could not feel problem. Independent mechanic did and says the front transfer case is buzzing when the engine is running with the car on a rack. This has been present since 500 miles. Two dealers have evaluated without solving the problem. 
Mazda CX-5 in Tennessee, United States
Oct 2015 - Oct 2018
May 2017

7000 mi
Passenger air bag recall 
Mazda CX-5 in Michigan, United States
Apr 2016 - May 2019
Jul 2016

2500 mi
Check Engine Soon Light came out twice within one month. PC module was replaced. 
Oct 2017

18100 mi
Check Engine Light came back on. Dealer replaced the oxygen sensor. Check engine light came back on a few days after the oxygen sensor was replaced on 10/11. Took it back to the dealer on 10/23. Dealer checked for codes. PO137, P2096. Rear oxygen sensor low voltage. Post cat lean. Checked wiring from rear oxygen sensor to PCM. Wiring was good. Monitored fuel trims - good.. Swap engine. No vacuum leaks found. Checked fuel pressure - good. Advised to try different source of fuel. Didn't work. Light has come back on. 
May 2018

26000 mi
Heating in driver seat cushion not working properly. Dealer replaced driver side heated seat cushion. 
Apr 2019

34000 mi
Check Engine Light was on again. Dealership technician said the oxygen sensor should be replaced. They still cannot figure out what triggers the check engine light on so very often. Dealership replaced the oxygen sensor one more time, the check engine light came on again just in three days after the replacement. Returned the vehicle to the dealership at the end of the lease. 
Mazda CX-5 in Colorado, United States
Sep 2015 - Dec 2017
Jun 2017

35000 mi
Noticed significant fluid leaking from rear differential. Dealer diagnosed as rear diff fill-plug was loose. Dealer was the last to tough the read diff at 30K flush service. Dealer topped on rear diff with fluid and made sure the fill and drain plugs were tightened properly. Rear diff has been completely dry since. 
Mazda CX-5 in Pennsylvania, United States
Jul 2016 - Apr 2018
Jan 2017 GPS freezes 
Apr 2018

23000 mi
Threw check engine light. Fault was cleared by dealer 
Mazda CX-5 in Quebec, Canada
Feb 2016 - Jun 2019
Mar 2017

16120 mi
Rear lift gate replacement. Full detail avaialble at : http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?mk=2891&md=0&fy=0&ty=9999&ft=&ls=0&sy=0&lang=eng&rn=2016431&cf=SearchResult&pg=0 
Mazda CX-5 in Iowa, United States
Aug 2016 - Sep 2017
Jan 2017

10200 mi
The locking mechanism that hold center console lid down broke off. Center console lid would not stay down as a result. 

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2016 Mazda CX-5 4dr SUV

155-horsepower 2.0L I4 6-speed manual FWD

Mazda CX-5 in New York, United States
Apr 2015 - Jun 2017
Mar 2016

15000 mi
Rear seat latch Assembly 
Mazda CX-5 in North Carolina, United States
Nov 2016 - Jun 2022
Jun 2022

82500 mi
Brake pads were changed. Rotors were still okay. 

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2016 Mazda CX-5 4-door

turbocharged 4-cylinder automatic 4WD

Mazda CX-5 in New York, United States
Dec 2015 - Jun 2022
Dec 2019

39886 mi

US $583
front brake pad set, plate, brake service kit 

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2015.5 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic FWD

Mazda CX-5 in South Africa
Sep 2017 - Jan 2021
Jun 2018

27280 mi

R 100
Battery died after 3 years service OEM. 
Jul 2019

50220 mi
left front head light failed in the Bright mode. the total cluster was replaced. About $1,500. 
Jun 2020

54560 mi

R 1750
Dim function failed on right head light. Total head light replaced. 
Nov 2020

56420 mi
The other head light was replaced on extended warranty. 

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See TrueDelta's information for all SUVs
See TrueDelta's information for all Mazda models.

2016 Mazda CX-5 Repair Histories

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2016 Mazda CX-5 problems occur, check out our car reliability stats.