

TSB Date | Problem Area | TSB Text |
05/21/18 | NHTSA ID: 10137073 TSB ID: TSB18-2093 Some 2015-2018 focus st vehicles may exhibit a misfire condition and/or illuminated mil with dtcs p0300 and/or p0316 with engine coolant temperature below 49?c (120?f). follow the service procedure steps to correct the condition. |
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05/21/18 | Transmission and Drivetrain | NHTSA ID: 10137101 TSB ID: SSM 47170 Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137102 TSB ID: SSM 47171 Some 2016-2018 ford and lincoln vehicles equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit functional concerns where usb audio playback and app link will not operate. this may also include, under ce |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137126 TSB ID: SSM 47211 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137110 TSB ID: SSM 47198 Some 2013-2017 fusion energi, 2012-2017 focus electric and 2013-2017 c-max energi vehicles equipped with a tcu built on or before 11-oct-2017 may exhibit a discharged battery, inoperative remote features via myford mobile app, incomplete us |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137097 TSB ID: SSM 47161 Some 2012-2017 focus bev, 2013-2016 fusion energi and 2013-2017 cmax energi vehicles equipped with a telematics control unit (tcu) may exhibit inoperative remote features via my ford mobile app, discharged battery, incomplete user authoriza |
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05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137093 TSB ID: SSM 47155 Some 2017 escape and focus vehicles may experience a message during key programing that states "back end server failed". to correct this condition, reprogram the remote frequency actuator (rfa) module to the latest level using integrated di |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137085 TSB ID: SSM 47130 Some 2012-2018 focus electric, 2013-2017 c-max energi, and 2013-2018 fusion energi plug-in hybrid electric vehicles (phev) may exhibit the high voltage (hv) battery failing to charge while connected to the delphi 120 volt electric vehicle s |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137105 TSB ID: SSM 47187 Some 2017-2018 escape/focus/transit connect vehicles equipped with remote start may exhibit the engine shut off after using the remote start function to start the vehicle with dtc p1594 stored in the bcm. if using the fordpass app, the app |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137100 TSB ID: SSM 47167 Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve |
05/14/18 | NHTSA ID: 10136616 TSB ID: 17B32-S1 Certain 2016-2017 model year focus rs vehicles cylinder head gasket replacement |
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05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136597 TSB ID: SSM 47080 2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re |
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05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136611 TSB ID: SSM 47100 Some 2016-2018 ford and lincoln vehicle equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit a concern where usb audio playback and app link applications will not function properly. this may also inclu |
05/14/18 | Other | NHTSA ID: 10136590 TSB ID: SSM 47068 Some 2016-2018 focus rs vehicles may exhibit paint discoloration once the protective wrap guard is removed. it is recommended the wrap stay in place until vehicle is delivered, but no longer than 6 months past the vehicle build date. longer |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127424 TSB ID: SSM 46947 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127425 TSB ID: SSM 46948 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127405 TSB ID: SSM 46900 Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127411 TSB ID: SSM 46907 Some 2015-2018 focus st vehicles may exhibit mil on with dtc's p0300 and/or p0316 store in powertrain control module(pcm) memory. vehicle may also exhibit perceived misfire after cold start until engine coolant temperature(ect) reaches 49 d |
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01/29/18 | Other | NHTSA ID: 10127426 TSB ID: SSM 46949 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
12/14/17 | Transmission and Drivetrain | NHTSA ID: 10125072 TSB ID: SSM 46850 Some 2015-2017 focus vehicles equipped with a dual clutch power-shift transmission may exhibit excessive engine vibration. this may be due to a binding condition with the powertrain mounts. before replacing components, perform the powertrai |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125079 TSB ID: SSM 46861 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125078 TSB ID: SSM 46860 Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125071 TSB ID: tsb17-2217 Some 2016-2017 focus rs vehicles built on or before 02-aug-2017 may exhibit an unable to change drive mode message in the instrument panel cluster (ipc) and/or an illuminated malfunction indicator lamp (mil) with dtc p26fe stored in the pow |
10/21/17 | NHTSA ID: 10119670 TSB ID: SSM 46814 Some 2014-2017 focus st vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine may exhibit an audible engine idle ticking noise at normal operating temperature. this is considered a normal operating characteristi |
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10/21/17 | NHTSA ID: 10119671 TSB ID: SSM 46816 2017 vehicles equipped with a 2.0l gtdi, 2.3l gtdi, or 2.5l pfi engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (early build), or a crankshaft timing sprocket with laser etched |
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10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119669 TSB ID: SSM 46813 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. to recover the screen, perform a complete ignition cycle (key off, open and close the driver' |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119678 TSB ID: SSM 46834 Some 2016-2017 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119684 TSB ID: SSM 46848 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
10/21/17 | Other | NHTSA ID: 10119683 TSB ID: SSM 46842 Some 2016-2017 focus rs vehicles may exhibit paint discoloration once the protective wrap guard is removed. it is recommended the wrap stay in place until vehicle is delivered, but no longer than 6 months past the vehicle build date. longer |
08/25/17 | NHTSA ID: 10115955 TSB ID: SSM 46705 Some 2017 model year focus vehicles equipped with 1.0l gasoline turbocharged direct injection(gtdi) engines may exhibit illuminated malfunction indicator light(mil) with dtc p04db (crankcase ventilation system disconnected) stored in powert |
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08/25/17 | Electrical and Air Conditioning | NHTSA ID: 10115952 TSB ID: SSM 46702 Some 2016-2017 ford/lincoln vehicles sync 3 may exhibit an intermittent blank screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim software. during th |
08/01/17 | NHTSA ID: 10109019 TSB ID: SSM 46539 Some 2015-2017 focus st vehicles may exhibit mil on with a perceived misfire after cold start. diagnostic trouble codes dtc's) may include p0300, p0301, p0302, p0303,p0304, and p0316. refer to general service bulletin gsb) g0000106 to confi |
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08/01/17 | NHTSA ID: 10109027 TSB ID: SSM 46549 Some 2017 focus vehicles equipped with 1.0l gasoline turbo direct injection (gtdi) engines built on 27-feb-2017 and through 12-apr-2017 may exhibit excessive engine idle vibrations. inspect the engine torque restrictor installed part number |
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08/01/17 | NHTSA ID: 10109056 TSB ID: SSM 46053 Some 2017 focus and c-max vehicles built on or after 8/1/2016 may exhibit a growl or rubbing noise from the wheel assembly after pre-delivery inspection has been performed to remove the brake rotor covers. this may be due to the brake calip |
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08/01/17 | NHTSA ID: 10109070 TSB ID: SSM 46085 The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate |
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08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109020 TSB ID: SSM 46540 Some 2016-2017 focus rs customers may ask to have the upshift lamp operation programmed to function on their vehicle. north american vehicles do not support this feature and it cannot be added. the performance shift indicator (the rs icon i |
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08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109023 TSB ID: SSM 46545 Some 2014-2017 focus/c-max vehicles when a replacement bcm is received for a service repair may include a white keyless entry card. in an effort to consolidate the complexity of bcm's only the highest level will be available for service. if |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109058 TSB ID: SSM 46058 Some 2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only available |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10108999 TSB ID: TSB 17-2063 Some 2016-2017 focus rs vehicles built on or before 03-apr-2017 may exhibit an unable to change drive mode message in the instrument panel cluster (ipc) and/or an illuminated malfunction indicator lamp (mil) with dtc p26fe stored in the pow |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109067 TSB ID: SSM 46073 Some 2016-2017 escape, mkc, fiesta, f150, expedition, navigator, mustang, transit, focus, c-max, mkx, taurus, mks, flex, mkt, and edge and 2017 explorer, fusion, mkz, super duty, transit connect and continental vehicles equipped with sync 3 |
08/01/17 | Other | NHTSA ID: 10109079 TSB ID: SSM 46102 Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb |
05/24/17 | NHTSA ID: 10100503 TSB ID: SSM 46477 2016-2017 focus rs models are shipped with front coil spring spacers that keep the suspension from bottoming out and to provide ramp clearance during shipping. the vehicle is shipped with a sticker on the windshield and section 2 in the pdi |
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05/24/17 | Electrical and Air Conditioning | NHTSA ID: 10100508 TSB ID: SSM 46486 Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is considered normal due to the power saving features enabled while in t |
05/22/17 | Transmission and Drivetrain | NHTSA ID: 10100082 TSB ID: SSM 46466 The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle body (etb). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a concern |
05/17/17 | Other | NHTSA ID: 10099451 TSB ID: SSM 46438 Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil |
05/17/17 | Other | NHTSA ID: 10099458 TSB ID: SSM 46450 Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b |
05/15/17 | Transmission and Drivetrain | NHTSA ID: 10099106 TSB ID: SSM 46421 2013-2017 focus s model vehicles do not have an outside ambient temperature displayed in the ipc and this feature cannot be added. the sensor is in the right hand outside mirror and is used by the powertrain control module (pcm) for calcula |
03/20/17 | NHTSA ID: 10095982 TSB ID: SSM 46192 2016-2017 focus vehicles with 2.0l gasoline direct injection(gdi) engines built on or after 04/07/2016 will no longer have a high pressure fuel pump cover. please do not submit for a miss-built unit, and/or add the cover back on the engine. |
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03/20/17 | Transmission and Drivetrain | NHTSA ID: 10096001 TSB ID: 16B43 Certain 2016-2017 model year focus rs vehicles - powertrain control module reprogramming |
03/20/17 | Electrical and Air Conditioning | NHTSA ID: 10095996 TSB ID: SSM 46211 Some 2016-2017 focus rs vehicles with sync 3 may experience a condition in which a sound mode selection is displayed in the front display interface module (fdim) sound settings screen. focus rs audio systems are not equipped with sound mode |
03/20/17 | Other | NHTSA ID: 10095994 TSB ID: SSM 46207 Some 2013-2017 focus 4-door sedans have a single dampener on the left hand side, adjacent to the lifting coil spring, to slow the operation of the luggage compartment deck lid when opening and closing. the luggage compartment deck lid is he |
03/20/17 | Other | NHTSA ID: 10095991 TSB ID: SSM 46197 Some 2013-2017 focus/c-max vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. this is a normal characteristic of the headliner and no repairs should be attempted. on 5 door focus(hatchback |
03/20/17 | Other | NHTSA ID: 10095990 TSB ID: SSM 46196 2016-2017 focus vehicles built on or after 10/nov/2016 will no longer have a flex-fuel badge. please do not submit for a mis-built unit, and/or add the badge to the tailgate and/or lift gate. service management team please share with the sa |
03/17/17 | NHTSA ID: 10095617 TSB ID: TSB 17-0016 Some 2016-2017 focus rs vehicles equipped with a 2.3l gasoline turbocharged direct injection (gtdi) engine and built on or before 10-dec-2016 may exhibit an illuminated mil with dtcs p0456, p1450 and/or p144a. this may be due to an intermit |
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03/17/17 | Transmission and Drivetrain | NHTSA ID: 10095628 TSB ID: SSM 46358 2011-2017 fiesta and 2012-2017 focus service pigtail for transmission control module connector c1750a is available. if repairs are needed use part number fu2z-14s411-va. replacement of wiring harness 12a581 is no longer required when this c |
03/15/17 | NHTSA ID: 10095144 TSB ID: TSB 17-0010 Some 2016-2017 focus vehicles equipped with a 1.0l gasoline turbo direct injection (gtdi) engine and built on or before 18-jan-2017 may exhibit an illuminated mil with dtc p04db (crankcase ventilation system disconnected) stored in powertra |
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03/15/17 | NHTSA ID: 10095154 TSB ID: SSM 46295 To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl |
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03/15/17 | NHTSA ID: 10095159 TSB ID: SSM 46296 Some 2016-2017 focus and c-max vehicles built on or after 1-aug-2016 may exhibit a growl or rubbing noise from the wheel assembly after pre-delivery inspection has been performed to remove the brake rotor covers. this may be due to the brak |
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03/15/17 | NHTSA ID: 10095164 TSB ID: SSM 46303 The 2012-2017 focus workshop manual (wsm) procedure for oil pan and rear main oil seal installation has been revised. refer to wsm, section 303-01 removal and installation. the sealant application location has been revised. special attentio |
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03/15/17 | Electrical and Air Conditioning | NHTSA ID: 10095207 TSB ID: SSM 46337 Some 2016-2017 focus rs vehicles may exhibit a message displayed in the instrument panel cluster (ipc) that states drive mode selection not possible. diagnostic trouble code (dtc) p26fe may also be present in powertrain control module (pcm) |
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03/15/17 | Other | NHTSA ID: 10095184 TSB ID: SSM 46332 Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco |
03/15/17 | Other | NHTSA ID: 10095161 TSB ID: SSM 46297 The ev range after fully charging a 2017 focus electric, c-max/fusion energi may vary after each charge event. the window sticker indicates 0-20 mile range for 2017 cmax energi, 0-21 mile range for 2017 fusion energi. variation of ev range |
03/15/17 | Other | NHTSA ID: 10095212 TSB ID: SSM 46340 Some 2016-2017 focus rs customers may ask to have the global window open option programmed to function on their vehicle. north american vehicles do not support this feature and it cannot be added. |
03/15/17 | Other | NHTSA ID: 10095211 TSB ID: SSM 46339 Some 2015-2017 focus vehicles equipped with remote start (factory or dealer installed) may exhibit a climate control system that does not respond correctly to a remote start event. this may be due to the body control module (bcm) configurat |
03/10/17 | Transmission and Drivetrain | NHTSA ID: 10094625 TSB ID: SSM 46266 The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a conc |
03/10/17 | Electrical and Air Conditioning | NHTSA ID: 10094603 TSB ID: SSM 46232 Some 2016-2017 focus rs with sync 3 may exhibit a condition in which a sound mode selection is displayed in the front display interface module (fdim) sound settings screen. focus rs audio systems are not equipped with sound mode surround so |
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03/10/17 | Other | NHTSA ID: 10094645 TSB ID: SSM 46282 Some 2014-2017 fiesta and 2015-2017 focus vehicles with the 1.0l gtdi engine may exhibit a turbocharger wastegate rod rattle. this may be due to the wastegate linkage. this noise is considered normal and is not a sign of a defective turboch |
03/10/17 | Other | NHTSA ID: 10094642 TSB ID: SSM 46280 2017 focus has the incorrect refrigerant listed in the workshop manual(wsm), it shows r134a. the owners guide is correct for all except for the focus st supplement. the orange label on the radiator support is also correct. all current 2017 |
02/22/17 | Other | NHTSA ID: 10092555 TSB ID: SSM 46011 Some 2015-2017 focus/c-max/escape vehicles equipped with one touch up feature. the 2016-2017 workshop manual section 501-11 was updated 8/2016 with revised diagnostics, the 2015 wsm updates will follow later. refer to the 2016-2017 wsm revi |
02/10/17 | Electrical and Air Conditioning | NHTSA ID: 10091230 TSB ID: SSM 45917 Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on n |
02/10/17 | Other | NHTSA ID: 10091267 TSB ID: SSM 45918 Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. applink maybe inoperative, or the system may perform random reboots du |
02/09/17 | NHTSA ID: 10091151 TSB ID: SSM 46132 Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the |
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02/09/17 | Other | NHTSA ID: 10091149 TSB ID: SSM 45898 2012-2016 focus sedan luggage compartment lid won't stay up |
02/09/17 | Other | NHTSA ID: 10091126 TSB ID: SSM 46158 The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a conc |
02/08/17 | Electrical and Air Conditioning | NHTSA ID: 10090990 TSB ID: SSM 46151 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only avai |
02/08/17 | Other | NHTSA ID: 10091003 TSB ID: SSM 46153 Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr |
02/06/17 | NHTSA ID: 10090681 TSB ID: SSM 46132 Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the |