Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 92 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Rubber weatherstripping on inside of rear doors next to the wheel wells has dropped out of place due to lack of adhesive. I purchased weatherstrip adhesive and repaired myself.
carpet and front dashboard had to be replaced under warranty because of defects
1500 mi
Steering wheel, headliner, passenger rear wheel replaced for factory defects
2000 mi
Front A pillar began to have some kind of attachment underneath protrude causing a large hump under covering. This started to appear two months after the dealer replaced the headliner.
Noticed floor was wet. Took it to the dealer found out there was a recall for the water leak on left front pillar. There was electrical damage also. Dealer traded me out of this damaged Edge and into another 2015 Edge exactly like the first
7000 mi
Rubber seal around R/R door continually came loose with normal door operation. Dealer has repaired/reseated and it has not come loose so far - but will watch for future occurrences. Plastic anchor (top left) for mounting rear license plate was stripped out. Dealer did not have part so moved lower left anchor to top left. Now bottom left is defective.
Ford provided rental vehicle for 3 mos then took my Edge back due to severe water leaks. Obtained another Edge Sept/15, 19250 kl. not back to the dealer for any problems
2400 mi
The dealer and/or body shop caused 2 additional paint chips to the body
4000 mi
car had paint defects when delivered and it took the repair shop 30+ days to fix them correctly
A part of the sunroof trim (accordion type seal on passenger side) became dislodged. Roof still operated correctly. Sunroof closes very slowly, almost stops while closing.
20000 mi
Vista Roof sunshade failed to retract. Sunshade replaced.
21000 mi
Replacement sunshade for Vista Roof was also faulty. New part ordered and installed.
35000 mi
US $35
Clear cover for the Ford logo fell off in the garage one day. Ordered a new emblem and replaced.
40000 mi
Power moonroof (Vista roof) "ate" one of the visor gaskets, causing a jam. Once cleared, moonroof would no longer open under own power. Removed roof; cleaned and re-greased tracks.
Passengers rear door cable replaced, did not get rid of noise.
13000 mi
Noise coming from passangers seat back related to internal hardware in seat rest dvd, which was improperly installed at factory. Service tech took apart hardware and reinstalled correctly.
47000 mi
US $500
Motor for the sunroof. Luckily I found a small but very busy, honest, smart, hard-working, independent, local shop owner. Dealers range was 2500 to ???. They professed to not know what was wrong or how to fix it. Really ? Jackwagons !
Ringing sound in wheel well, was told its an exhaust problem that I don't agree with, waiting month for a part. Drivers seat creaks and squeaks too.
4100 mi
After more than a month they finally received the new exhaust system. Apparently its a stock issue as the dual exhaust pipes are too close together and they ring. It is a problem I was told has happened to more than just myself. Body kit on right side had a clip come loose and consequently the corner of the kit was sticking off the car at least half an inch. Was fixed in one session.
5200 mi
Driver seat creak resurfaced within two days of them "repairing" it by simply doing some seat adjustments. It still makes a clicking/creaking sound when driving. It only effects the drivers seat.
Rear deck lid covering the spare tire was damaged at delivery. Cover replaced. My guess: the deck lid was damaged when received at the Ford plant and they installed it damaged.
Two small paint blemishes on the passenger front fender at time of purchase.
43000 mi
US $115
The computer that controls the Vista Roof glitched; the roof would not retract into the open position. The relevant program had to be reloaded, but since it was deemed not to be a computer failure, it was not covered by extended warranty.
6200 mi
Seat belt rattle, eliminated,
17360 mi
Driver side seat belt rattle, replaced receiving latch where the belt clicks into.
72000 mi
Moonroof wouldn't close properly.
21000 mi
IP console cover damaged during previous body repair (June). Part ordered by dealer.
Rattle in sub chassis. Tech took 3 hrs. but stuck with it trying everything until he found problem and resolved issue. Excellent work by dealer and tech.
10000 mi
Left side door molding became warped.
9300 mi
Compared to my 08 my 10 has excessive wind noise. Dealer said I have to show there is a problem before they could fix it. Have demonstrated problem, they agreed to investigate. Ongoing.
9920 mi
Dealer investigated & talked to Ford. Noise considered normal. Stuck with a noisy vehicle but dealer did contact me to say he will continue to monitor situation
32940 mi
Front door seals shrunk leaving a gap at door bottom - replaced.
Door sill plate attachment lugs broken - replaced
85560 mi
Tailgate Rusted inside...Surface Rust...
1240 mi
Drivers side kick plate clips were loose, needed replacement
3100 mi
rear hatch weather stripping needed to be propery seated
7440 mi
Vista roof would not close every time. Dealer cleaned and lubed sliders.
Adhesive, used to attach the (headliner) Velcro fastener to the roof did not stick, causing the the headliner to droop down about 1 1/2 inches in the area of the rear interior light assembly.
Fix was to use an upgraded adhesive on the Velcro fastener.
7000 mi
Headliner repair failed. This time Ford replaced the entire headliner.
26000 mi
Front powered shade that covers panorama roof would sag down in to cabin when retracted, instead of the material being pulled back inside the roof lining.
Sagging headliner over rear seats near moon roof opening.
Repair headliner as per TSB 10-03-02: 10-3-2 MAR 10 Interior - Headliner Drops Down Behind Sunroof Panel Leather peeling off steering wheel on left side. Replaced steering wheel assembly.
1000 mi
Right rear door rattled when closing. Dealer found seat belt housing bolt loose. Reinstalled bolt, no rattle since repair.
14000 mi
driver's seat would squeak when going over bumps.dealer tech readjusted seat and lubed seat track.problem resolved.
93 mi
Upon receiving car keys, found moon roof canvas loose and upon trying to open, it would not roll-in and fell down, unable to open moon roof. Car was taken to workshop 3 days later. Free of charge but no compensation for the inconvenience.
744 mi
For the second time the moon roof problem repeats. Awaiting the 5000km service to get it repaired. Too much inconvenience taking the car in for 2 days (or more) just for the repair.
1736 mi
Had an accident, 'bumped' from behind. My car only suffer minor damage on the lower bumper (came out in the middle area).
Inssurance paid for FULL BUMPER (Upper and LOWER + Parking Aid Detectors)
15380 mi
The rear back window seals on the passenger door windows are melting and detaching from the glass.
Because my 25000km inspection was done at my home, this claim can only be done in the shop in time.
15460 mi
﷼5000
Since day 1, Sunroof curtain does not retract on command. Motor can be heard, but no roll. On second year and attempt to repair was done, worked for 6 months. Due to warranty expired (despite promise to repair for free), too expensive.
corrosion of aluminum wheel lip (4) corrosion of front fog light bezel (2) problem solved, replaced 4 wheels Replaced 2 fog light bezels (chrome trim pieces.)
31000 mi
Door Keypad had plastic tab break off and would not stay mounted on door. Keypad replaced after Ford ok'ed repair
27000 mi
All four rims were corroding under chrome cladding on each wheel.
10000 mi
Moonroof Switch need to be replaced
19000 mi
Install missing trim parts (Plastic caps to cover screws)
24000 mi
Paint peeling from around back up sensor on rear bumper
35000 mi
squeak in drivers door
4000 mi
The chrome is peeling on the front fight wheel. These are 20" chrome clad wheels. The dealer has ordered a replacement wheel under warranty.
32000 mi
License plate only has two bolts on it. It rattles like crazy, Dealer unable to fix it. Said they would have to drill more holes in car to secure plate. You would think car would have proper holes to secure plate properly. NOT FIXED!
Wheels are corroding to the point of breakthrough in the hub area. We were told it was environmentally caused (road salt) so it was only covered for 12000 miles and we were out of luck. The dealer would not even let us talk to Ford rep.
From April 2007 front-end clunks both sides. Original and second dealer replaced struts, links, mounts, bushings, steering rack. Left now OK. Right still clunks. Ford CS says "normal". "Normal" means "median". Doesn't show up CU, JD Power, etc.
35960 mi
LOOSE GLOVE BOX DOOR RATTLE, RIGHT FRONT DOOR RATTLES - REPAIRED IN PART WITH STICK-ON NOISEDAMPING PADS. DEALER LICENSE PLATE SURROUND ON REAR DECK RATTLED.
ABOUT 90% EFFECTIVE. STILL EXPERIENCING RIGHT-SIDE RATTLES ON BROKEN PAVEMENT.
5000 mi
R F passenger seat rattles all the time. Rattle from the rear hatch area.
55000 mi
US $1700
Repainted both right doors and hood. Bubbles under paint and rust.
3000 mi
THIRD BRAKE LIGHT SEAL FAILED. FOUND MOISTURE INSIDE COVER. DEALER REPLACED LIGHT COVER. WARRANTY REPAIR
11000 mi
WHEELS HAVE CORROSION ON OUTER EDGES.DEALER WILL REPAIR BOTH PROBLEMS UNDER WARRANTY.
12000 mi
WHEELS HAD CORROSION ON SIDE EDGES.DEALER ORDERED NEW WHEELS PER FORD REP WHO WAS ON SITE TO LOOK AT PROBLEM.WHEELS WERE INSTALLED.NO PROBLEMS WITH CORROSION SO FAR.
6820 mi
On the edge of the drivers door about mid way down, there was a noticeable burr in the metal that was painted over. Appeared to be a quality control issue resulting from improper sanding and priming of metal. Body shop did great job but 3 days and car ren
29000 mi
US $195
Wind noise at driver's window. Driver door window gasket replaced.
Discovered wiper arm nut cover was missing while washing vehicle. Asked for a replacement under warranty when I took car in for its first routine maintenance. Part not in stock and was ordered. Installed wiper arm nut cover.
14000 mi
The headliner was loose over the driver-side rear door. The dealer confirmed the issue and ordered a new headliner under warranty during this visit.
15000 mi
New headliner installed.
3720 mi
Wheels showed corrosion on all four. New rims ordered, expect instalation in June
4960 mi
all four rims replaced with new
17360 mi
for second time replace all rims due to chips and corrosion
24000 mi
corrosion on the wheels. New wheels ordered.
6000 mi
interference seal between rear glass and rear spoilerunder the ceter stop lamp was sticking out as if the seal had popped out. Mechanic stated it appeared as if surface wasnt properly cleaned during assembly and seal did not adhere. Dealer performed warr
3000 mi
Paint was missing all around the inside of the rear lift gate. On both the lift gate and the body where the lift gate closes. The rear lift gate had to be removed and repainted on the inside facing part and the body painted around the lift gate opening.
5000 mi
Center console came apart - the decorative trim popped out. The plastic trim around the rear window on the inside fell off - Dealer traced to bad part - replaced trim
10000 mi
Paint on the lift gate – Looking behind rubber seal there was no paint and just some over spray of primer – mostly bare metal
18000 mi
The trim on the rear lift gate was not manufactured correctly – there are two pieces, where they join the trim was missing the slots to join the two pieces – it's part of the trim, so upper and lower had to be replaced.
630 mi
Rear sun-roof interior trim loose. Glue from the velcro was not sticking to the trim piece and would rattle when driving. Tech tried to fix but in the hot sun it would continue to come loose. Never was able to get it fixed right.
1418 mi
Vista roof shades would not open when glass is opened. Tech recalibrated and works fine. Advance Trac dash light came on a couple of times when driving and stayed on until the vehicle was turned off and started again. Tech tested and could not find proble
1000 mi
Factory painted rear spoiler black, should have been body colored (red). Dealer sent out to body shop to put correctly colored spolier onto the truck.
5000 mi
Rattle in Vista roof. There was a loose piece between the tow pieces of glass. The problem was found and repaired in the same trip to the shop.
15000 mi
front dash gasket came loose dealership butchered it and ford stood behind them
35857 mi
PTU Seal Replaced PTU Seals (R&R PTU cover seal, Right side PTU Inter. Shift Seal & Deflect
Covered under manufact. warranty
62 mi
Doors do not line up when shut. Ford cannot fix and do not admit there is a problem with having doors that do not line up!
992 mi
Interior trim replaced on drivers side 'A' pillar. Fitted with a hole in it when new.
15000 mi
Some corrosion on wheels. Wheels were replaced under warranty.
24000 mi
Seal broken between the windshield and dashboard so all the trim was pushing out and had a moldy smell. The trim in the back window was also bulging out between the window and the car and dangling from the window.
26000 mi
a pillar cover fell off
59000 mi
rust along entire perimeter of hood underside sheet metal seam.
155000 mi
Vista roof motor failing, Not purchasing another Ford...went with a Volvo.
17000 mi
Driver side interior door panel misshaped near window/door lock area. Likley needs to be replaced. Part on order.
