Yes there are many complaints about the lack of buttons & un-intuitive use of the infotainment system on Generation 6 Outbacks on the Generation 6 forum.
I saw one OB review a couple of months ago that simultanously cursed the OB system & praised that of the current Forester.
Although I not seen nor driven the Forester, apparently it has more manual adjustments for HVAC (and radio?). The current Forester is a very nice car just not quite as "deluxe" as the OB -- But you can get a Forester with all the features you mention . So if you like the Subaru drivetrain & utility, but are struggling with the OB infotainment system, the Forie might be just the ticket for you.
Disclosure: I currently drive a 2015 OB & have a 2022 OB on order (I wish too wish there were more manual controls for HVAC but the longer cargo area and greater comfort of the OB convinced us to get another.