The hardest thing to evaluate during a test drive: long-distance seat comfort

Over at MazdaForums someone recently posted that they might have to sell the $40,000 CX-9 they just purchased because the seat became very uncomfortable for them after a few hours. They ended up getting an upholstery shop to trim back some excess material in the seams and add some padding, which helped some. But the fact remains that a seat that feels comfortable during a brief test drive can feel very uncomfortable after a few hours of driving time?

Why does this happen? How can you keep this from happening to you?

Mazda CX-9 interiorFirst, why this happens. People come in many different shapes and sizes. One of the most difficult tasks faced by any manufacturer is to design a seat that works well for everyone. A seat that feels great to one person will feel unbearable to another. Of course, some do a better job for more people than others. So why don’t manufacturers identify the best solution, and keep using it? That question I cannot answer…

Second, how to keep this from happening to you. Many dealers, if you are serious about a car, will let you take it for a day, or at least an afternoon. If there’s any chance that seat comfort could be an issue for you, do this and drive (or at least sit in) as much a possible. One alternative with some cars is to rent that car for a day. It might cost you $50 or so, but this is much better than taking a big hit when you need to trade in a nearly new vehicle.