The End of the Quarterly Car Reliability Survey, and of Free New Memberships

A big thank you to everyone who has helped with TrueDelta’s Car Reliability Survey. We’re proud of what we’ve accomplished together. Over the past twelve years we’ve helped countless people.

Unfortunately, maintaining traffic and revenue (on top of operating the site) has become far too much work for two people. So we’ve made the difficult decision that the July 2018 round of the quarterly survey, the 48th, will be the last for a while, and likely ever.

What Is Changing, What Is Not

We’ll also no longer update the site’s car features and pricing section after the 2018 model year.

All other parts of the site will continue. You’ll still be able to maintain a car maintenance and repair record, track fuel economy, write reviews, and ask and answer “My Next Car?” questions.

Even without additional rounds of the survey, the site’s car reliability information will remain relevant for years. You’ll continue to find information here you can find nowhere else. And stats based on our July 2018 survey will remain more recent than you’ll find elsewhere through at least October 2019. (Some other sites rely on repair data that’s many years old.)

We’re also still going to add a new area to the site, to report which problems are most common.

New Memberships

Have friends and family who might be interested in the site’s information, but who have never joined? They have until mid-June to join for free. Starting around June 15th, all NEW members will have to purchase a subscription for full access to the site’s information.

How to Keep Your Free Membership

You can retain your free membership by responding in the upcoming JULY 2018 round of the survey (which will actually run from June 26 through August 26). Since the resulting stats will have to last, let’s make participation the highest ever!

Unlike in the past, all models and model years will be included in the July 2018 round, so it will then (but not yet) be possible for everyone to respond.

Might the Survey Resume in the Future?

We have explored various ways to keep the survey going. We’ve talked with many potential buyers, and one could still come through, but we do not expect this. It is also possible that so many people will purchase subscriptions that we can hire specialists to do the work we could not do sufficiently ourselves, but we also do not expect this.

If one of these unexpected events occurs, then the survey could resume–so keep your email address current. Until then, and for as long as we continue to operate the site, participants in the upcoming July 2018 round will retain free memberships.

  • Doug Herendeen

    Thanks for all the work you’ve put into TrueDelta over the years.

  • gg55592

    Wow, I never imagined a world without TrueDelta as an ongoing enterprise. I refer people to it all the time. Sad to see the survey stop. But thanks for putting so much work into it and having the idea in the first place! It’s an incredibly useful site.

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