Is Ford slipping?

In recent years Ford has earned a reputation for developing the most reliability domestic brand cars. But glitches in some of their newest products could point to trouble ahead.

2011 Ford FiestaWith the latest update we have a solid result for the new 2011 Ford Fiesta, and at 88 repair trips per 100 cars per year it’s not good. The Fiesta has suffered from common problems with the dual clutch transmission and the fuel gauge. There’s a simple fix for the most common transmission problem, essentially cleaning an electrical ground and reprogramming the computer. But a few of these transmissions have failed entirely.

The 2010 Ford Taurus has also been afflicted by a few common, if generally minor, problems. The most common: chrome trim peeling off the tail lights.

If this turns out to be the full extent of the problems with these cars, then there’s no reason for concern. Most are quite minor. But these problems are common enough that they should have been discovered and resolved before any cars left the factory. Did Ford not test these new models thoroughly enough? If so, then additional common problems, possibly not so minor, are likely down the road.

Car Reliability Survey results