Stacey L. Childs: Putting things into perspective

Operating a website with thousands of members is hard work. No matter how much you give, you’ll still receive many complaints in return. The experience has made site admins a generally cantankerous bunch. I know this from what goes on inside my own head, and from my communications with other admins. And then there’s Greg of Nissan and Infiniti forum… More →

J.D. Power’s misplaced emphasis

J.D. Power withholds repair rate data from car buyers, but does provide ratings in the form of dots. In addition to the normal problems with dot ratings–they’re quite vague–J.D.’s have an additional, serious weakness: they only go down to two. These days, most cars are at least fairly reliable. There’s not a huge difference between the most reliable cars and… More →