One big change with the new car reliability survey process is we now save and track partial responses. I have wondered how many of these we’d end up with. How many people who start the survey wouldn’t finish it?
We now have an answer. At this point we have 233 partial responses. While this is 233 more than I’d like to have, it’s 0.9% of the total. In future quarters, with the new process more thoroughly debugged and refined, it should be even lower.