Vehicle Reliability Survey Results: "Times in the Shop"

Year ending September 30, 2008

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Results are updated every three months, and each time both the sample sizes and the number of models grows. Models in the pipeline.

Vehicle Reliability Survey (VRS) Results: year ending September 30, 2008
Successful Repair Trips per Year (per 100 vehicles)
Column definitions     Re-sort table
Data Characteristics
Column definitions
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2001AcuraMDX

62

Fewest         Most

266.7102700
2003AcuraMDX*

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 145.670600
2004AcuraMDX*

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 178.164800
2006AcuraMDX*

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 115.722000
2007AcuraMDX

59

Fewest         Most

648.315400
2008AcuraMDX

65

Fewest         Most Similar to 2007 - no improvement in the second model year.

364.67600
2007AcuraRDX*

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 126.812700
2004AcuraTL

17

Fewest         Most

267.949500
2005AcuraTL

30

Fewest         Most

269.233000
2006AcuraTL*

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 209.425400
2007AcuraTL

31

Fewest         Most

257.711900
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2003AcuraTL / CL*

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 125.382600
2004AcuraTSX*

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 187.850900
2005AcuraTSX*

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 125.236300
2006AcuraTSX

18

Fewest         Most

267.622900
2006AudiA3

80

Fewest         Most

338.229200
2007AudiA3

55

Fewest         Most

278.816300
2008AudiA3*

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 166.16500
2002AudiA4

81

Fewest         Most

337.278400
2000AudiA4 / S4*

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 147.999900
2003AudiA4 / S4*

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 165.374800
2004AudiA4 / S4*

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 225.142000
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2006AudiA4 / S4

69

Fewest         Most

517.231300
2007AudiA4 / S4

39

Fewest         Most

375.917300
2008AudiA4 / S4

39

Fewest         Most

255.05900
2000AudiA6 / S6 / RS6*

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 106.492300
2001AudiA6 / S6 / RS6*

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 205.784500
2002AudiA6 / S6 / RS6*

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 185.268800
2007AudiQ7

78

Fewest         Most

288.815200
2008BMW1-Series*

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 213.53800
2000BMW3-Series*

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 166.0101100
2007BMW3-Series

49

Fewest         Most

718.912400
2001BMW3-Series / M3

110

Fewest         Most

327.574600
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2002BMW3-Series / M3*

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 177.671800
2003BMW3-Series / M3*

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 228.260700
2004BMW3-Series / M3

62

Fewest         Most

277.242300
2005BMW3-Series / M3

85

Fewest         Most

256.235600
2008BMW3-Series / M3

40

Fewest         Most

524.05100
2006BMW3-Series 4dr

57

Fewest         Most

576.627400
2008BMW5-Series

28

Fewest         Most

337.79100
2003CadillacCTS*

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 176.954800
2004CadillacCTS*

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 166.855700
2005CadillacCTS*

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 125.831400
2008CadillacCTS

107

Fewest         Most Better than earlier, but still about double the average.

686.56600
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2005CadillacCTS-V*

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 116.027900
2005ChevroletCobalt*

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 106.950600
2006ChevroletCobalt

75

Fewest         Most

258.937200
2005ChevroletEquinox*

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 196.342400
2006ChevroletHHR

81

Fewest         Most

309.336400
2007ChevroletHHR*

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 236.016500
2008ChevroletHHR*

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 182.97400
2006ChevroletImpala*

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 127.330100
2005ChevroletMalibu*

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 108.153000
2008ChevroletMalibu*

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 215.25700
2002ChevroletTrailBlazer*

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 116.685900
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2006ChevroletTrailBlazer*

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 173.330200
2004Chevrolet / GMCSilverado / Sierra*

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 138.361400
2007Chevrolet / GMCSilverado / Sierra

33

Fewest         Most

297.615000
2003Chevrolet / GMC / CadillacAvalanche / Tahoe / Suburban / Yukon / Escalade

82

Fewest         Most

255.372500
2004Chevrolet / GMC / CadillacAvalanche / Tahoe / Suburban / Yukon / Escalade*

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 195.155500
2007Chevrolet / GMC / CadillacAvalanche / Tahoe / Suburban / Yukon / Escalade

71

Fewest         Most

345.522500
2007Chevrolet / PontiacCobalt / G5

46

Fewest         Most

288.412900
2004ChryslerPacifica*

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 135.569700
2005ChryslerPacifica*

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 159.147700
2007ChryslerPacifica*

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 194.816800
2003ChryslerPT Cruiser*

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 164.249800
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2006Chrysler / Dodge300 / Charger / Magnum

67

Fewest         Most

649.824000
2007Chrysler / Dodge300 / Charger / Magnum

56

Fewest         Most

266.613600
2005Chrysler / Dodge300 / Magnum

95

Fewest         Most

427.948300
2000Chrysler / DodgeTown & Country / Caravan*

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 205.5109400
2001Chrysler / DodgeTown & Country / Caravan*

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 207.387500
2002Chrysler / DodgeTown & Country / Caravan*

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 206.881000
2003Chrysler / DodgeTown & Country / Caravan

74

Fewest         Most

256.579400
2005Chrysler / DodgeTown & Country / Caravan

91

Fewest         Most

447.545200
2006Chrysler / DodgeTown & Country / Caravan

68

Fewest         Most

326.626200
2008Chrysler / DodgeTown & Country / Caravan

155

Fewest         Most Repair rate continues to be very high. Many trim problems.

365.45600
2008DodgeAvenger*

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 193.210200
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2007DodgeCaliber

56

Fewest         Most

509.121600
2009DodgeJourney

109

Fewest         Most High problem rate. Power steering noise a common problem. Usually fixed by overfilling fluid. Sometimes pump replaced.

302.94700
2002FordExplorer*

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 153.381000
2003FordExplorer*

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 155.974800
2006FordExplorer*

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 178.127300
2004FordF-150 / F-250 (not HD)*

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 186.545400
2005FordF-150 / F-250 (not HD)*

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 127.548500
2000FordFocus*

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 115.575300
2001FordFocus*

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 136.7119900
2002FordFocus*

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 135.573200
2003FordFocus*

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 145.858200
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2005FordFocus*

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 217.436500
2006FordFocus*

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 134.628400
2007FordFocus*

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 195.722800
2008FordFocus*

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 153.36500
2005FordMustang*

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 215.629700
2006FordMustang

21

Fewest         Most Very low repair rate, and consistent with other model years. But note that many of these cars aren't daily drivers.

286.119000
2007FordMustang

6

Fewest         Most Very low repair rate, and consistent with other model years. But note that many of these cars aren't daily drivers.

278.08300
2008FordTaurus*

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 195.78100
2008Ford / LincolnEdge / MKX

23

Fewest         Most Very similar to the 2007.

275.96600
2007Ford / LincolnEdge / MKX AWD

111

Fewest         Most Have split the FWD and AWD results because of many reports of leaking AWD power transfer units. This yields a high repair rate for the AWD Edge and MKX.

328.111500
2007Ford / LincolnEdge / MKX FWD

22

Fewest         Most Have split the FWD and AWD results because of many reports of leaking AWD power transfer units. This yields a high repair rate for the AWD Edge and MKX.

278.211700
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2005Ford / MercuryFive Hundred / Freestyle / Montego

75

Fewest         Most

648.539700
2006Ford / MercuryFive Hundred / Freestyle / Montego

32

Fewest         Most The 2006s continue to have a lower repair rate than the 2005s.

388.830900
2007Ford / MercuryFive Hundred / Freestyle / Montego

18

Fewest         Most The repair rate appears at least as good as the 2006, and much lower than the 2005.

289.617200
2007Ford / Mercury / LincolnFusion / Milan / MKZ

26

Fewest         Most

417.816900
2008Ford / Mercury / LincolnFusion / Milan / MKZ

31

Fewest         Most

375.25200
2006Ford / Mercury / LincolnFusion / Milan / Zephyr

43

Fewest         Most

429.427000
2005Ford / Mercury / MazdaEscape / Mariner / Tribute*

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 196.457800
2006Ford / Mercury / MazdaEscape / Mariner / Tribute*

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 177.223000
2008Ford / Mercury / MazdaEscape / Mariner / Tribute

50

Fewest         Most

346.49800
2007GMC / SaturnAcadia / Outlook

73

Fewest         Most Better than earlier, and now close to the 2008. Both are about average.

1088.615700
2008GMC / Saturn / BuickAcadia / Outlook / Enclave

62

Fewest         Most Worse than earlier, and now close to the 2007. Both are about average.

2307.27700
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
1997HondaAccord*

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 147.6125900
1998HondaAccord*

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 165.4135000
1999HondaAccord*

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 137.2101300
2000HondaAccord*

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 196.8119300
2001HondaAccord*

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 167.694800
2002HondaAccord

27

Fewest         Most

257.279800
2003HondaAccord

34

Fewest         Most

416.069700
2004HondaAccord

46

Fewest         Most

507.351100
2005HondaAccord

16

Fewest         Most

327.241300
2006HondaAccord

31

Fewest         Most

537.330500
2007HondaAccord

39

Fewest         Most

587.514200
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2008HondaAccord

31

Fewest         Most Very few repairs reported. However, a couple owners of the V6 have reported a noise or vibration from the variable cylinder management system that cannot yet be repaired.

1105.96300
1999HondaCivic*

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 107.4118200
2000HondaCivic*

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 126.9105000
2001HondaCivic*

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 187.7110600
2002HondaCivic*

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 197.384300
2003HondaCivic*

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 177.871100
2006HondaCivic

48

Fewest         Most

458.333900
2007HondaCivic

43

Fewest         Most

597.115400
2008HondaCivic

28

Fewest         Most

405.45100
2002HondaCR-V*

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 178.772900
2003HondaCR-V*

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 184.668200
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2007HondaCR-V

20

Fewest         Most

529.414300
2008HondaCR-V*

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 215.35300
2007HondaFit

15

Fewest         Most

628.821100
2008HondaFit

13

Fewest         Most

404.85800
1999HondaOdyssey*

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 108.0148200
2000HondaOdyssey*

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 159.5118300
2001HondaOdyssey*

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 147.284800
2002HondaOdyssey

54

Fewest         Most

387.687200
2003HondaOdyssey

28

Fewest         Most

298.875300
2004HondaOdyssey

23

Fewest         Most

268.054400
2005HondaOdyssey

51

Fewest         Most

398.439800
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2006HondaOdyssey

63

Fewest         Most Healthy sample size, but based on 2005 and 2007 the actual repair rate is probably a bit lower.

497.727000
2007HondaOdyssey

30

Fewest         Most

577.815200
2008HondaOdyssey

31

Fewest         Most

274.45500
2003HondaPilot*

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 207.581400
2004HondaPilot

43

Fewest         Most

255.658000
2005HondaPilot

48

Fewest         Most

255.050100
2006HondaPilot*

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 197.328300
2007HondaPilot

46

Fewest         Most

257.312600
2008HondaPilot*

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 154.56300
2009HondaPilot*

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 271.72100
2006HondaRidgeline

37

Fewest         Most

328.139200
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2007HondaRidgeline

63

Fewest         Most Higher than the repair rate for the 2006. Either problems tend to occur early on or the actual repair rate is between the two results.

277.815200
2006HummerH3

60

Fewest         Most Many H3s in the survey are subjected to severe off-road use. That said, only one reported repair might have been related to such use. Most issues are electrical and trim. Two reports of cracked cylinder heads, though.

267.029600
2006HyundaiAzera*

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 155.820700
2007HyundaiAzera*

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 216.510000
2007HyundaiElantra*

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 154.216300
2008HyundaiElantra*

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 203.46700
2007HyundaiSanta Fe

73

Fewest         Most Better than earlier. But the 2007 Santa Fe continues to have a higher repair rate than other Hyundais in the study. Common problem areas include loose bolts in the front suspension, airbag sensors, leaking A/C valves, loose trim, and rattles.

588.013300
2008HyundaiSanta Fe

41

Fewest         Most

264.54600
2006HyundaiSonata

55

Fewest         Most

449.032200
2007HyundaiSonata

28

Fewest         Most

357.421500
2008HyundaiSonata*

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 126.66400
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2007Hyundai / KiaAccent / Rio*

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 175.018400
2005Hyundai / KiaTucson / Sportage

39

Fewest         Most

287.839300
2006Hyundai / KiaTucson / Sportage

33

Fewest         Most

2510.128500
2007Hyundai / KiaTucson / Sportage*

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 147.513800
2008InfinitiEX-Series

136

Fewest         Most Owners appear to be experiencing far more problems than reported in other surveys which lag this one by about six months. The fuel pump is a common problem area.

324.44800
2003InfinitiG35

57

Fewest         Most

348.166400
2004InfinitiG35

34

Fewest         Most

426.841900
2005InfinitiG35

86

Fewest         Most Good sample size, but results for other years suggest that the actual repair rate is probably lower.

306.536700
2006InfinitiG35

32

Fewest         Most

268.523000
2008InfinitiG35 / G37

45

Fewest         Most Lower repair rate than for the 2007. Not surprising, since for the sedan this is the second year of the design.

866.55700
2007InfinitiG35 coupe*

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 108.67900
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2007InfinitiG35 sedan

73

Fewest         Most First year of the revised design. Repair rate has been improving as initial niggles with sunroof trim and seat heater wiring fall outside the one-year window.

477.312800
2006InfinitiM-Series

28

Fewest         Most

367.132200
2009JaguarXF

154

Fewest         Most An improvement from earlier, but still a very high repair rate. Mostly minor electrical.

263.94700
2005JeepGrand Cherokee*

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 175.937400
2006JeepGrand Cherokee*

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 107.430300
2007JeepGrand Cherokee*

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 207.613300
2004JeepLiberty*

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 156.968000
2005JeepLiberty*

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 197.737900
2007JeepPatriot / Compass

55

Fewest         Most

268.316300
2008JeepPatriot / Compass

72

Fewest         Most

335.07300
2007JeepWrangler

51

Fewest         Most Many Wranglers are subjected to severe off-road use, which could increase the repair rate. The reported repairs were not related to off-road use. And, for a first-year Chrysler, there have been few of them.

327.316600
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2008JeepWrangler

56

Fewest         Most Many Wranglers are subjected to severe off-road use. Still, repair rate near the average, and similar to the 2007.

335.29300
2007KiaOptima*

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 1310.216000
2007KiaRondo

57

Fewest         Most

307.011600
2006KiaSedona

46

Fewest         Most

268.022400
2007Kia / HyundaiSedona / Entourage

54

Fewest         Most

277.415000
2008Land RoverLR2*

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 204.58400
2005Land RoverLR3*

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 194.743300
2006Land RoverLR3*

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 214.326000
2007LexusES*

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 177.817000
2006LexusIS*

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 194.826400
2007MazdaCX-7

35

Fewest         Most Much lower repair rate than when these were new; there seem to be few subsequent problems once the initial ones were fixed.

417.515800
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2008MazdaCX-7*

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 146.96100
2007MazdaCX-9

65

Fewest         Most

3010.513700
2008MazdaCX-9

49

Fewest         Most

404.96500
2004MazdaMazda3

68

Fewest         Most

287.052100
2005MazdaMazda3

29

Fewest         Most

298.544400
2006MazdaMazda3

46

Fewest         Most

548.630300
2007MazdaMazda3 / MS3

21

Fewest         Most

628.214600
2008MazdaMazda3 / MS3

24

Fewest         Most

516.88000
2009MazdaMazda3 / MS3*

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 183.23400
2006MazdaMazda5

68

Fewest         Most

347.728300
2007MazdaMazda5*

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 178.415700
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2004MazdaMazda6

26

Fewest         Most

265.456500
2005MazdaMazda6*

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 226.433800
2006MazdaMazda6 / MS6

45

Fewest         Most

287.624800
2003MazdaMPV*

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 185.366300
2002MazdaProtege

44

Fewest         Most

257.686800
2003MazdaProtege

26

Fewest         Most

358.060600
2004MazdaRX-8

96

Fewest         Most Repair rate about average, despite widespread perceptions to the contrary. Condensation in the tail lights appears to be the most common problem, followed by ignition problems. Not included in these results: one engine replaced under the recall.

255.537400
2005MazdaRX-8*

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 127.824700
2005Mercedes-BenzC-Class*

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 175.149800
2008Mercedes-BenzC-Class

59

Fewest         Most

495.85100
2008Mercedes-BenzE-Class*

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 144.68200
YearMakeModel

Trips / Year
per 100

 Cars

Months of Data per Car

Average Odometer
2007Mercedes-BenzGL-Class*

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 177.922300
2008Mercedes-BenzGL-Class*

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 206.87600
2008MitsubishiLancer

18

Fewest         Most

275.08000
2007MitsubishiOutlander

46

Fewest         Most

275.89800
2003Nissan350Z

60

Fewest         Most

255.649200
2002NissanAltima*

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 127.493000
2005NissanAltima

46

Fewest         Most

257.452400
2007Nissan