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Vehicle Reliability Survey Results: "Times in the Shop"

Year ending September 30, 2008

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Repairs reported: To view owners' responses, click on the model.

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Results are updated every three months, and each time both the sample sizes and the number of models grows. Models in the pipeline.

Vehicle Reliability Survey (VRS) Results: year ending September 30, 2008
Successful Repair Trips per Year (per 100 vehicles) Column definitions Re-sort table				Data Characteristics Column definitions
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2001	Acura	MDX	62 Fewest Most	26	6.7	102700
2003	Acura	MDX*	join to view	14	5.6	70600
2004	Acura	MDX*	join to view	17	8.1	64800
2006	Acura	MDX*	join to view	11	5.7	22000
2007	Acura	MDX	59 Fewest Most	64	8.3	15400
2008	Acura	MDX	65 Fewest Most Similar to 2007 - no improvement in the second model year.	36	4.6	7600
2007	Acura	RDX*	join to view	12	6.8	12700
2004	Acura	TL	17 Fewest Most	26	7.9	49500
2005	Acura	TL	30 Fewest Most	26	9.2	33000
2006	Acura	TL*	join to view	20	9.4	25400
2007	Acura	TL	31 Fewest Most	25	7.7	11900
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2003	Acura	TL / CL*	join to view	12	5.3	82600
2004	Acura	TSX*	join to view	18	7.8	50900
2005	Acura	TSX*	join to view	12	5.2	36300
2006	Acura	TSX	18 Fewest Most	26	7.6	22900
2006	Audi	A3	80 Fewest Most	33	8.2	29200
2007	Audi	A3	55 Fewest Most	27	8.8	16300
2008	Audi	A3*	join to view	16	6.1	6500
2002	Audi	A4	81 Fewest Most	33	7.2	78400
2000	Audi	A4 / S4*	join to view	14	7.9	99900
2003	Audi	A4 / S4*	join to view	16	5.3	74800
2004	Audi	A4 / S4*	join to view	22	5.1	42000
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2006	Audi	A4 / S4	69 Fewest Most	51	7.2	31300
2007	Audi	A4 / S4	39 Fewest Most	37	5.9	17300
2008	Audi	A4 / S4	39 Fewest Most	25	5.0	5900
2000	Audi	A6 / S6 / RS6*	join to view	10	6.4	92300
2001	Audi	A6 / S6 / RS6*	join to view	20	5.7	84500
2002	Audi	A6 / S6 / RS6*	join to view	18	5.2	68800
2007	Audi	Q7	78 Fewest Most	28	8.8	15200
2008	BMW	1-Series*	join to view	21	3.5	3800
2000	BMW	3-Series*	join to view	16	6.0	101100
2007	BMW	3-Series	49 Fewest Most	71	8.9	12400
2001	BMW	3-Series / M3	110 Fewest Most	32	7.5	74600
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2002	BMW	3-Series / M3*	join to view	17	7.6	71800
2003	BMW	3-Series / M3*	join to view	22	8.2	60700
2004	BMW	3-Series / M3	62 Fewest Most	27	7.2	42300
2005	BMW	3-Series / M3	85 Fewest Most	25	6.2	35600
2008	BMW	3-Series / M3	40 Fewest Most	52	4.0	5100
2006	BMW	3-Series 4dr	57 Fewest Most	57	6.6	27400
2008	BMW	5-Series	28 Fewest Most	33	7.7	9100
2003	Cadillac	CTS*	join to view	17	6.9	54800
2004	Cadillac	CTS*	join to view	16	6.8	55700
2005	Cadillac	CTS*	join to view	12	5.8	31400
2008	Cadillac	CTS	107 Fewest Most Better than earlier, but still about double the average.	68	6.5	6600
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2005	Cadillac	CTS-V*	join to view	11	6.0	27900
2005	Chevrolet	Cobalt*	join to view	10	6.9	50600
2006	Chevrolet	Cobalt	75 Fewest Most	25	8.9	37200
2005	Chevrolet	Equinox*	join to view	19	6.3	42400
2006	Chevrolet	HHR	81 Fewest Most	30	9.3	36400
2007	Chevrolet	HHR*	join to view	23	6.0	16500
2008	Chevrolet	HHR*	join to view	18	2.9	7400
2006	Chevrolet	Impala*	join to view	12	7.3	30100
2005	Chevrolet	Malibu*	join to view	10	8.1	53000
2008	Chevrolet	Malibu*	join to view	21	5.2	5700
2002	Chevrolet	TrailBlazer*	join to view	11	6.6	85900
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2006	Chevrolet	TrailBlazer*	join to view	17	3.3	30200
2004	Chevrolet / GMC	Silverado / Sierra*	join to view	13	8.3	61400
2007	Chevrolet / GMC	Silverado / Sierra	33 Fewest Most	29	7.6	15000
2003	Chevrolet / GMC / Cadillac	Avalanche / Tahoe / Suburban / Yukon / Escalade	82 Fewest Most	25	5.3	72500
2004	Chevrolet / GMC / Cadillac	Avalanche / Tahoe / Suburban / Yukon / Escalade*	join to view	19	5.1	55500
2007	Chevrolet / GMC / Cadillac	Avalanche / Tahoe / Suburban / Yukon / Escalade	71 Fewest Most	34	5.5	22500
2007	Chevrolet / Pontiac	Cobalt / G5	46 Fewest Most	28	8.4	12900
2004	Chrysler	Pacifica*	join to view	13	5.5	69700
2005	Chrysler	Pacifica*	join to view	15	9.1	47700
2007	Chrysler	Pacifica*	join to view	19	4.8	16800
2003	Chrysler	PT Cruiser*	join to view	16	4.2	49800
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2006	Chrysler / Dodge	300 / Charger / Magnum	67 Fewest Most	64	9.8	24000
2007	Chrysler / Dodge	300 / Charger / Magnum	56 Fewest Most	26	6.6	13600
2005	Chrysler / Dodge	300 / Magnum	95 Fewest Most	42	7.9	48300
2000	Chrysler / Dodge	Town & Country / Caravan*	join to view	20	5.5	109400
2001	Chrysler / Dodge	Town & Country / Caravan*	join to view	20	7.3	87500
2002	Chrysler / Dodge	Town & Country / Caravan*	join to view	20	6.8	81000
2003	Chrysler / Dodge	Town & Country / Caravan	74 Fewest Most	25	6.5	79400
2005	Chrysler / Dodge	Town & Country / Caravan	91 Fewest Most	44	7.5	45200
2006	Chrysler / Dodge	Town & Country / Caravan	68 Fewest Most	32	6.6	26200
2008	Chrysler / Dodge	Town & Country / Caravan	155 Fewest Most Repair rate continues to be very high. Many trim problems.	36	5.4	5600
2008	Dodge	Avenger*	join to view	19	3.2	10200
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2007	Dodge	Caliber	56 Fewest Most	50	9.1	21600
2009	Dodge	Journey	109 Fewest Most High problem rate. Power steering noise a common problem. Usually fixed by overfilling fluid. Sometimes pump replaced.	30	2.9	4700
2002	Ford	Explorer*	join to view	15	3.3	81000
2003	Ford	Explorer*	join to view	15	5.9	74800
2006	Ford	Explorer*	join to view	17	8.1	27300
2004	Ford	F-150 / F-250 (not HD)*	join to view	18	6.5	45400
2005	Ford	F-150 / F-250 (not HD)*	join to view	12	7.5	48500
2000	Ford	Focus*	join to view	11	5.5	75300
2001	Ford	Focus*	join to view	13	6.7	119900
2002	Ford	Focus*	join to view	13	5.5	73200
2003	Ford	Focus*	join to view	14	5.8	58200
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2005	Ford	Focus*	join to view	21	7.4	36500
2006	Ford	Focus*	join to view	13	4.6	28400
2007	Ford	Focus*	join to view	19	5.7	22800
2008	Ford	Focus*	join to view	15	3.3	6500
2005	Ford	Mustang*	join to view	21	5.6	29700
2006	Ford	Mustang	21 Fewest Most Very low repair rate, and consistent with other model years. But note that many of these cars aren't daily drivers.	28	6.1	19000
2007	Ford	Mustang	6 Fewest Most Very low repair rate, and consistent with other model years. But note that many of these cars aren't daily drivers.	27	8.0	8300
2008	Ford	Taurus*	join to view	19	5.7	8100
2008	Ford / Lincoln	Edge / MKX	23 Fewest Most Very similar to the 2007.	27	5.9	6600
2007	Ford / Lincoln	Edge / MKX AWD	111 Fewest Most Have split the FWD and AWD results because of many reports of leaking AWD power transfer units. This yields a high repair rate for the AWD Edge and MKX.	32	8.1	11500
2007	Ford / Lincoln	Edge / MKX FWD	22 Fewest Most Have split the FWD and AWD results because of many reports of leaking AWD power transfer units. This yields a high repair rate for the AWD Edge and MKX.	27	8.2	11700
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2005	Ford / Mercury	Five Hundred / Freestyle / Montego	75 Fewest Most	64	8.5	39700
2006	Ford / Mercury	Five Hundred / Freestyle / Montego	32 Fewest Most The 2006s continue to have a lower repair rate than the 2005s.	38	8.8	30900
2007	Ford / Mercury	Five Hundred / Freestyle / Montego	18 Fewest Most The repair rate appears at least as good as the 2006, and much lower than the 2005.	28	9.6	17200
2007	Ford / Mercury / Lincoln	Fusion / Milan / MKZ	26 Fewest Most	41	7.8	16900
2008	Ford / Mercury / Lincoln	Fusion / Milan / MKZ	31 Fewest Most	37	5.2	5200
2006	Ford / Mercury / Lincoln	Fusion / Milan / Zephyr	43 Fewest Most	42	9.4	27000
2005	Ford / Mercury / Mazda	Escape / Mariner / Tribute*	join to view	19	6.4	57800
2006	Ford / Mercury / Mazda	Escape / Mariner / Tribute*	join to view	17	7.2	23000
2008	Ford / Mercury / Mazda	Escape / Mariner / Tribute	50 Fewest Most	34	6.4	9800
2007	GMC / Saturn	Acadia / Outlook	73 Fewest Most Better than earlier, and now close to the 2008. Both are about average.	108	8.6	15700
2008	GMC / Saturn / Buick	Acadia / Outlook / Enclave	62 Fewest Most Worse than earlier, and now close to the 2007. Both are about average.	230	7.2	7700
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
1997	Honda	Accord*	join to view	14	7.6	125900
1998	Honda	Accord*	join to view	16	5.4	135000
1999	Honda	Accord*	join to view	13	7.2	101300
2000	Honda	Accord*	join to view	19	6.8	119300
2001	Honda	Accord*	join to view	16	7.6	94800
2002	Honda	Accord	27 Fewest Most	25	7.2	79800
2003	Honda	Accord	34 Fewest Most	41	6.0	69700
2004	Honda	Accord	46 Fewest Most	50	7.3	51100
2005	Honda	Accord	16 Fewest Most	32	7.2	41300
2006	Honda	Accord	31 Fewest Most	53	7.3	30500
2007	Honda	Accord	39 Fewest Most	58	7.5	14200
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2008	Honda	Accord	31 Fewest Most Very few repairs reported. However, a couple owners of the V6 have reported a noise or vibration from the variable cylinder management system that cannot yet be repaired.	110	5.9	6300
1999	Honda	Civic*	join to view	10	7.4	118200
2000	Honda	Civic*	join to view	12	6.9	105000
2001	Honda	Civic*	join to view	18	7.7	110600
2002	Honda	Civic*	join to view	19	7.3	84300
2003	Honda	Civic*	join to view	17	7.8	71100
2006	Honda	Civic	48 Fewest Most	45	8.3	33900
2007	Honda	Civic	43 Fewest Most	59	7.1	15400
2008	Honda	Civic	28 Fewest Most	40	5.4	5100
2002	Honda	CR-V*	join to view	17	8.7	72900
2003	Honda	CR-V*	join to view	18	4.6	68200
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2007	Honda	CR-V	20 Fewest Most	52	9.4	14300
2008	Honda	CR-V*	join to view	21	5.3	5300
2007	Honda	Fit	15 Fewest Most	62	8.8	21100
2008	Honda	Fit	13 Fewest Most	40	4.8	5800
1999	Honda	Odyssey*	join to view	10	8.0	148200
2000	Honda	Odyssey*	join to view	15	9.5	118300
2001	Honda	Odyssey*	join to view	14	7.2	84800
2002	Honda	Odyssey	54 Fewest Most	38	7.6	87200
2003	Honda	Odyssey	28 Fewest Most	29	8.8	75300
2004	Honda	Odyssey	23 Fewest Most	26	8.0	54400
2005	Honda	Odyssey	51 Fewest Most	39	8.4	39800
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2006	Honda	Odyssey	63 Fewest Most Healthy sample size, but based on 2005 and 2007 the actual repair rate is probably a bit lower.	49	7.7	27000
2007	Honda	Odyssey	30 Fewest Most	57	7.8	15200
2008	Honda	Odyssey	31 Fewest Most	27	4.4	5500
2003	Honda	Pilot*	join to view	20	7.5	81400
2004	Honda	Pilot	43 Fewest Most	25	5.6	58000
2005	Honda	Pilot	48 Fewest Most	25	5.0	50100
2006	Honda	Pilot*	join to view	19	7.3	28300
2007	Honda	Pilot	46 Fewest Most	25	7.3	12600
2008	Honda	Pilot*	join to view	15	4.5	6300
2009	Honda	Pilot*	join to view	27	1.7	2100
2006	Honda	Ridgeline	37 Fewest Most	32	8.1	39200
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2007	Honda	Ridgeline	63 Fewest Most Higher than the repair rate for the 2006. Either problems tend to occur early on or the actual repair rate is between the two results.	27	7.8	15200
2006	Hummer	H3	60 Fewest Most Many H3s in the survey are subjected to severe off-road use. That said, only one reported repair might have been related to such use. Most issues are electrical and trim. Two reports of cracked cylinder heads, though.	26	7.0	29600
2006	Hyundai	Azera*	join to view	15	5.8	20700
2007	Hyundai	Azera*	join to view	21	6.5	10000
2007	Hyundai	Elantra*	join to view	15	4.2	16300
2008	Hyundai	Elantra*	join to view	20	3.4	6700
2007	Hyundai	Santa Fe	73 Fewest Most Better than earlier. But the 2007 Santa Fe continues to have a higher repair rate than other Hyundais in the study. Common problem areas include loose bolts in the front suspension, airbag sensors, leaking A/C valves, loose trim, and rattles.	58	8.0	13300
2008	Hyundai	Santa Fe	41 Fewest Most	26	4.5	4600
2006	Hyundai	Sonata	55 Fewest Most	44	9.0	32200
2007	Hyundai	Sonata	28 Fewest Most	35	7.4	21500
2008	Hyundai	Sonata*	join to view	12	6.6	6400
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2007	Hyundai / Kia	Accent / Rio*	join to view	17	5.0	18400
2005	Hyundai / Kia	Tucson / Sportage	39 Fewest Most	28	7.8	39300
2006	Hyundai / Kia	Tucson / Sportage	33 Fewest Most	25	10.1	28500
2007	Hyundai / Kia	Tucson / Sportage*	join to view	14	7.5	13800
2008	Infiniti	EX-Series	136 Fewest Most Owners appear to be experiencing far more problems than reported in other surveys which lag this one by about six months. The fuel pump is a common problem area.	32	4.4	4800
2003	Infiniti	G35	57 Fewest Most	34	8.1	66400
2004	Infiniti	G35	34 Fewest Most	42	6.8	41900
2005	Infiniti	G35	86 Fewest Most Good sample size, but results for other years suggest that the actual repair rate is probably lower.	30	6.5	36700
2006	Infiniti	G35	32 Fewest Most	26	8.5	23000
2008	Infiniti	G35 / G37	45 Fewest Most Lower repair rate than for the 2007. Not surprising, since for the sedan this is the second year of the design.	86	6.5	5700
2007	Infiniti	G35 coupe*	join to view	10	8.6	7900
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2007	Infiniti	G35 sedan	73 Fewest Most First year of the revised design. Repair rate has been improving as initial niggles with sunroof trim and seat heater wiring fall outside the one-year window.	47	7.3	12800
2006	Infiniti	M-Series	28 Fewest Most	36	7.1	32200
2009	Jaguar	XF	154 Fewest Most An improvement from earlier, but still a very high repair rate. Mostly minor electrical.	26	3.9	4700
2005	Jeep	Grand Cherokee*	join to view	17	5.9	37400
2006	Jeep	Grand Cherokee*	join to view	10	7.4	30300
2007	Jeep	Grand Cherokee*	join to view	20	7.6	13300
2004	Jeep	Liberty*	join to view	15	6.9	68000
2005	Jeep	Liberty*	join to view	19	7.7	37900
2007	Jeep	Patriot / Compass	55 Fewest Most	26	8.3	16300
2008	Jeep	Patriot / Compass	72 Fewest Most	33	5.0	7300
2007	Jeep	Wrangler	51 Fewest Most Many Wranglers are subjected to severe off-road use, which could increase the repair rate. The reported repairs were not related to off-road use. And, for a first-year Chrysler, there have been few of them.	32	7.3	16600
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2008	Jeep	Wrangler	56 Fewest Most Many Wranglers are subjected to severe off-road use. Still, repair rate near the average, and similar to the 2007.	33	5.2	9300
2007	Kia	Optima*	join to view	13	10.2	16000
2007	Kia	Rondo	57 Fewest Most	30	7.0	11600
2006	Kia	Sedona	46 Fewest Most	26	8.0	22400
2007	Kia / Hyundai	Sedona / Entourage	54 Fewest Most	27	7.4	15000
2008	Land Rover	LR2*	join to view	20	4.5	8400
2005	Land Rover	LR3*	join to view	19	4.7	43300
2006	Land Rover	LR3*	join to view	21	4.3	26000
2007	Lexus	ES*	join to view	17	7.8	17000
2006	Lexus	IS*	join to view	19	4.8	26400
2007	Mazda	CX-7	35 Fewest Most Much lower repair rate than when these were new; there seem to be few subsequent problems once the initial ones were fixed.	41	7.5	15800
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2008	Mazda	CX-7*	join to view	14	6.9	6100
2007	Mazda	CX-9	65 Fewest Most	30	10.5	13700
2008	Mazda	CX-9	49 Fewest Most	40	4.9	6500
2004	Mazda	Mazda3	68 Fewest Most	28	7.0	52100
2005	Mazda	Mazda3	29 Fewest Most	29	8.5	44400
2006	Mazda	Mazda3	46 Fewest Most	54	8.6	30300
2007	Mazda	Mazda3 / MS3	21 Fewest Most	62	8.2	14600
2008	Mazda	Mazda3 / MS3	24 Fewest Most	51	6.8	8000
2009	Mazda	Mazda3 / MS3*	join to view	18	3.2	3400
2006	Mazda	Mazda5	68 Fewest Most	34	7.7	28300
2007	Mazda	Mazda5*	join to view	17	8.4	15700
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2004	Mazda	Mazda6	26 Fewest Most	26	5.4	56500
2005	Mazda	Mazda6*	join to view	22	6.4	33800
2006	Mazda	Mazda6 / MS6	45 Fewest Most	28	7.6	24800
2003	Mazda	MPV*	join to view	18	5.3	66300
2002	Mazda	Protege	44 Fewest Most	25	7.6	86800
2003	Mazda	Protege	26 Fewest Most	35	8.0	60600
2004	Mazda	RX-8	96 Fewest Most Repair rate about average, despite widespread perceptions to the contrary. Condensation in the tail lights appears to be the most common problem, followed by ignition problems. Not included in these results: one engine replaced under the recall.	25	5.5	37400
2005	Mazda	RX-8*	join to view	12	7.8	24700
2005	Mercedes-Benz	C-Class*	join to view	17	5.1	49800
2008	Mercedes-Benz	C-Class	59 Fewest Most	49	5.8	5100
2008	Mercedes-Benz	E-Class*	join to view	14	4.6	8200
Year	Make	Model	Trips / Year per 100	Cars	Months of Data per Car	Average Odometer
2007	Mercedes-Benz	GL-Class*	join to view	17	7.9	22300
2008	Mercedes-Benz	GL-Class*	join to view	20	6.8	7600
2008	Mitsubishi	Lancer	18 Fewest Most	27	5.0	8000
2007	Mitsubishi	Outlander	46 Fewest Most	27	5.8	9800
2003	Nissan	350Z	60 Fewest Most	25	5.6	49200
2002	Nissan	Altima*	join to view	12	7.4	93000
2005	Nissan	Altima	46 Fewest Most	25	7.4	52400
2007	Nissan

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Vehicle Reliability Survey Results: "Times in the Shop"

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